Administrative Support IV - Workforce Team

Primary Care Alberta; Calgary; On-site; CAD 39,000 - 48,000; Full time

Job summary

Primary Care Alberta is seeking an Administrative Support IV to join the Workforce Team at the Calgary office. The role focuses on scheduling and staffing for about 600 employees, timekeeping, payroll data, and related workforce operations using Infor WFM MySchedule and RMS.

Based on-site, you will collaborate with the Workforce Consultant and support recruitment activities as needed while maintaining accurate records for a large, unionized Health Link team and meeting tight deadlines.

Qualifications

• Some post-secondary education required.
• Minimum of two years recent office experience in the last three years.
• At least one year recent experience with Infor WFM in timekeeping or scheduling within the last two years.

Responsibilities

• Support scheduling and staffing for ~600 employees on the Workforce Team.
• Manage timekeeping and payroll data using relevant systems.
• Provide recruitment support and work within RMS as needed.
• Navigate multiple systems (AHS, PCA/RA) to meet deadlines and priorities.
• Maintain accurate records with strong attention to detail under pressure.

Skills

Timekeeping experience

Scheduling experience

Typing speed 45 WPM

Attention to detail

Communication skills

Education

Some post-secondary education

Tools

Infor WFM

MS Excel

RMS

Job description

Administrative Support IV - Workforce Team

If you thrive in a fast-paced environment, enjoy working independently, and like being the behind-the-scenes support that keeps a large team running smoothly, this role may be a great fit for you.Reporting to and working closely with the Workforce Consultant at the Calgary site, this position plays a key role in workforce management and operational support for the Health Link Workforce Team. You’ll be responsible for supporting the scheduling and staffing needs of approximately 600 employees as part of the Workforce Team, working closely with Staff Scheduling and Infor WFM MySchedule to manage schedules, timekeeping, and payroll. You may also provide support for recruitment activities, which may include work within RMS.Your strong working knowledge of AHS systems (or PCA, RA, etc.), along with your comfort navigating multiple computer systems and applications, will help you meet tight deadlines and shifting priorities. Excellent organizational skills, attention to detail, and a proactive approach to problem-solving are essential, as you’ll be balancing multiple competing demands in a dynamic environment.This position is based on-site in the office; remote work is not available.

Description:

As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

• Classification: Administrative Support IV
• Union: AUPE GSS
• Unit and Program: Health Link
• Primary Location: Southport Tower
• Multi-Site: Not Applicable
• FTE: 1.00
• Posting End Date: 16-NOV-2026
• Temporary Employee Class: Temp F/T Benefits
• Date Available: 30-NOV-2026
• Temporary End Date: 11-JUN-2027
• Length of Shift in weeks: 2
• Shifts per cycle: 10
• Shift Pattern: Days
• Days Off: Saturday/Sunday
• Minimum Salary: $28.49
• Maximum Salary: $34.62
• Vehicle Requirement: Not Applicable

• Classification: Administrative Support IV
• Union: AUPE GSS
• Unit and Program: Health Link
• Primary Location: Southport Tower
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 1.00
• Posting End Date: 16-NOV-2026
• Temporary Employee Class: Temp F/T Benefits
• Date Available: 30-NOV-2026
• Temporary End Date: 11-JUN-2027
• Hours per Shift: 7.75
• Length of Shift in weeks: 2
• Shifts per cycle: 10
• Shift Pattern: Days
• Days Off: Saturday/Sunday
• Minimum Salary: $28.49
• Maximum Salary: $34.62
• Vehicle Requirement: Not Applicable

Required Qualifications:

Some post-secondary education.

Additional Required Qualifications:

A minimum of two years of recent experience in an office setting within the last three years is required. A minimum of one year of recent experience using Infor WFM in a timekeeping or scheduling role is also required, with this experience obtained within the last two years. Candidates must have recent experience supporting scheduling or timekeeping for multiple union groups and be able to demonstrate knowledge and competency in all of the areas listed above.

Preferred Qualifications:

Strong knowledge of timekeeping and/or scheduling processes with a high level of attention to detail. Demonstrated troubleshooting skills, including identifying errors and proposing solutions. Experience with RMS. Ability to work independently and as part of a team while maintaining efficiency and accuracy under pressure. Strong interpersonal, decision-making, and communication skills. Typing speed of at least 45 WPM. Experience using Microsoft Excel, including formulas and manipulating data.

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