Team Lead, Time & Labour

Alberta Health Services; Calgary; Hybrid; CAD 52,000 - 89,000; Full time

Job summary

Avenue.io Inc. is hiring a Team Lead for Time and Labour Operations to oversee payroll processing and time entry for a large Alberta workforce. You’ll lead about 16 staff, coordinate daily time entry, and resolve complex payroll issues while ensuring system accuracy with WFM, Telestaff, and PeopleSoft.

The role requires strong leadership, regulatory awareness, and collaboration with HR, IT, and external partners to maintain data integrity and compliant pay practices.

Qualifications

• Supervisory experience leading and developing a team in a large, complex organization.
• Extensive payroll and time & labour experience.
• Experience interpreting collective agreements and employment policies.

Responsibilities

• Oversee Time and Labour operations and payroll processing for large workforce.
• Lead a team of ~16 staff, set priorities and resolve payroll issues.
• Maintain interfaces between WFM, Telestaff, and PeopleSoft; ensure data integrity.

Skills

Leadership

Payroll & Time & Labour

PeopleSoft

Tools

PeopleSoft

Reporting tools

Excel

Job description

Your Opportunity:

If you combine organization skills, people skills and leadership skills with a passion for time and labour processes, you’re the person we’re looking for. A leader and an excellent communicator, you can effectively collaborate up, down, and across the organization and build strong working relationships that promote cooperation both inside and outside your team. Health Shared Services is seeking an experienced professional for the role of Team Lead, Time and Labour Operations. This individual must be highly knowledgeable about time and labour processes, software, system rules, with the ability to plan, prioritize, and adapt to situations as they arise. You can stay calm and work well under pressure and can help your team effectively deal with high volume, disruptions, or even curveballs – and still meet key dates and deadlines without missing a beat. You are organized and meticulous in your work. While you pride yourself on accuracy and correctness, you can easily spot and correct any discrepancies. You know and are comfortable with timekeeping practices and payroll software, including PeopleSoft.

Description:

The Team Lead, Time and Labour serves as the functional expert within HR Shared Services, overseeing Time and Labour operations that support the payroll processing of more than 130,000 employees across Alberta Health Services, Alberta Precision Laboratories, Covenant Health, Carewest, Recovery Alberta, Primary Care Alberta and Acute Care Alberta. Reporting to the Manager, Payroll and Time & Labour Operations, this position ensures the accurate and timely processing of interfaces, time exceptions and payroll-related transactions. Leading a team of approximately 16 staff, the Team Lead coordinates daily time entry operations, manages workload priorities and supports issue resolution during payroll processing. The role is responsible for monitoring and maintaining interfaces between Workforce Management (WFM), Telestaff scheduling systems and PeopleSoft, ensuring data integrity and timely processing of employee time information. The Team Lead acts as a subject matter expert for Time and Labour, supporting upgrades, testing activities, configuration of scheduling and timecard rules, and resolution of complex escalations. The position works closely with scheduling offices, HR, IT and external partners to maintain system accuracy, controls and compliance with collective agreement requirements. Additional responsibilities include auditing pay transactions, reviewing exception reports, supporting HR Contact Centre inquiries, producing operational metrics and conducting quality assurance reviews. The Team Lead provides leadership, coaching and development to staff while fostering a high-performing, service-focused team aligned with organizational goals and objectives.

• Transition Company:Health Shared Services
• Classification:Team Lead
• Union:Exempt
• Unit and Program:Payroll and Time & Labour
• Primary Location:Southport Tower
• Location Details:Eligible to work remotely within Alberta
• Negotiable Location:Within Calgary Zone
• Temporary Employee Class:Temp F/T Benefits
• FTE:1.00
• Posting End Date:09-NOV-2026
• Date Available:19-NOV-2026
• Temporary End Date:28-APR-2028
• Hours per Shift:7.75
• Length of Shift in weeks:2
• Shifts per cycle:10
• Shift Pattern:Days
• Days Off:Saturday/Sunday
• Minimum Salary:$37.76
• Maximum Salary:$64.76
• Vehicle Requirement:Not Applicable

Required Qualifications

Supervisory experience leading and developing a team, along with more than five years of progressive payroll and time & labour experience in a large, complex organization.

Additional Required Qualifications

Demonstrated experience interpreting and administering multiple terms and conditions of employment, including collective agreements, employment legislation, and organizational policies. Experience using PeopleSoft and reporting tools to support operational decision-making. Proven leadership experience managing teams, coaching employees, addressing performance concerns, and driving operational excellence. Strong organizational and prioritization skills, with the ability to effectively manage competing demands in a fast-paced environment. Demonstrated commitment to client service excellence and building trusted partnerships through a proactive, solution-focused approach. Strong interpersonal and relationship-building skills, with the ability to collaborate effectively with stakeholders and foster a positive, engaged, and communicative team environment.

Preferred Qualifications

A National Payroll Institute (NPI) PCP or PLP designation, or an equivalent combination of education and experience, would be considered an asset. Demonstrated commitment to continuous professional and personal development. Proficiency in Microsoft Office applications, including Excel. Experience working in a unionized environment, including exposure to collective agreements. Experience working within a healthcare environment.