Administrative Support IV

Alberta Health Services; Lethbridge; On-site; CAD 39,000 - 48,000; Full time

Job summary

Alberta Health Services is seeking an Administrative Support IV to provide advanced payroll and scheduling support for Home Care management teams within Assisted Living Alberta. The role reports to the Manager of Ambulatory Clinics and Administration, operating with a high degree of independence.

The successful candidate will fill shifts, maintain master staff rotations, verify timekeeping data, and apply collective agreement rules to payroll processes.

Qualifications

• Some post-secondary education.
• Minimum 1 year payroll and scheduling experience.
• Strong knowledge of Microsoft Office suite (Outlook, Word, Excel).

Responsibilities

• Fill immediate and future shifts and manage staff rotations.
• Enter and verify timekeeping and pay data; resolve discrepancies per union agreements.
• Support onboarding, orientation and training; assist with recruitment coordination.
• Maintain confidentiality of personnel and client information.

Skills

Payroll & scheduling

Time management

Discretion/confidentiality

Education

Some post-secondary education

Tools

Microsoft Office

Outlook

Word

Excel

Job description

The Administrative Support IV ~Scheduling & Payroll position provides specialized administrative assistance for the Home Care management teams within Assisted Living Alberta, reporting directly to the Manager of Ambulatory Clinics and Administration. Working under minimal guidance, Administrative Support IV applies advanced payroll and scheduling skills and sound judgment to support operational effectiveness across multiple programs. This role is distinguished from lower levels by a higher degree of independence, decision-making, and specialization requiring proficiency developed through education and extensive on-the-job experience.Key Responsibilities as Directed and Required by Leadership:Staff Scheduling: Fill immediate and future shifts due to vacations, leaves of absence, illness, and education leave. Build, update, and manage master staff rotations and schedules. Anticipate staffing shortages and alert managers to areas needing coverage. Communicate shift changes and schedules to staff and multidisciplinary teamsStaff Payroll: Enter and verify employee time and pay data accurately. Resolve timekeeping and pay code discrepancies. Apply rules, provisions, and pay codes from applicable healthcare union collective agreements. Compile and submit payroll documentation within strict organizational deadlines.Supports onboarding, orientation, and training coordination for new team members. Assists managers with staffing documentation, recruitment coordination, and HR form processing. Maintains confidentiality and discretion in handling sensitive personnel and client information. Provides back-up or cross-coverage support to other administrative staff as required during absences or workload peaks.

Description:

As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

• Transition Company: Assisted Living Alberta
• Classification: Administrative Support IV
• Union: AUPE GSS
• Unit and Program: Integrated Home Care
• Primary Location: Melcor Centre
• Multi-Site: Not Applicable
• FTE: 1.00
• Posting End Date: 09-NOV-2026
• Temporary Employee Class: Temp F/T Benefits
• Date Available: 07-DEC-2026
• Temporary End Date: 30-JUL-2027
• Length of Shift in weeks: 5
• Shifts per cycle: 25
• Shift Pattern: Days
• Days Off: Saturday/Sunday
• Minimum Salary: $28.49
• Maximum Salary: $34.62
• Vehicle Requirement: Not Applicable

• Transition Company: Assisted Living Alberta
• Classification: Administrative Support IV
• Union: AUPE GSS
• Unit and Program: Integrated Home Care
• Primary Location: Melcor Centre
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 1.00
• Posting End Date: 09-NOV-2026
• Temporary Employee Class: Temp F/T Benefits
• Date Available: 07-DEC-2026
• Temporary End Date: 30-JUL-2027
• Hours per Shift: 7.75
• Length of Shift in weeks: 5
• Shifts per cycle: 25
• Shift Pattern: Days
• Days Off: Saturday/Sunday
• Minimum Salary: $28.49
• Maximum Salary: $34.62
• Vehicle Requirement: Not Applicable

Required Qualifications:

Some post-secondary education.

Additional Required Qualifications:

Minimum 1 year Payroll and scheduling experience. A working knowledge of the various applicable collective agreements and pay codes.A strong working knowledge of Microsoft Office, Outlook, Word and Excel.Previous experience in a unionized environment preferred. Apply terms and conditions of the Collective Agreement to schedule staff for shifts including assigning relief staff.

Preferred Qualifications:

Timekeeping/payroll experience in a unionized environment preferred.

Please note:

All postings close at 23:59 MT of the postingend date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

Healthy Albertans. Healthy
Communities. Together.

We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

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