Administrative Support IV - Scheduler

Alberta Health Services; Calgary; On-site; CAD 39,000 - 48,000; Part time

Job summary

Alberta Health Services in Calgary is seeking an Administrative Support IV - Scheduler to support the Calgary Zone. You will manage staffing for multiple programs, use MySchedule (Infor WFM), and ensure shifts comply with policies and collective agreements.

This casual/relief role offers varied shifts (days, evenings, nights, weekends) with 7.75-hour blocks. You will enter payroll data, generate scheduling reports and build trusted relationships with managers and staff to maintain patient care.

Qualifications

• Experience with payroll processing and scheduling tasks.
• Completion of the Scheduler training program within five years.
• Proficiency with Microsoft Outlook, Word, and Excel.

Responsibilities

• Fill pre-booked and immediate shifts to cover vacancies.
• Enter data for payroll accurately and timely.
• Generate scheduling reports and maintain records.
• Communicate with managers and staff to balance staffing needs.

Skills

Customer service

Scheduling

Time management

Payroll data entry

Education

Some post-secondary education

Tools

MySchedule (Infor WFM)

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

You are flexible, detail-oriented, tech-savvy and people-savvy. You know your way around basic office software and have experience with core administrative functions like payroll and scheduling. As an Administrative Support IV - Scheduler, you will provide vital support to multiple programs within the Calgary Zone. The Scheduler will use the MySchedule (Infor WFM) scheduling application program and work within established staff scheduling processes to complete complex and often urgent staff scheduling tasks within short timelines. Attention to detail is crucial. You will need to adapt to frequent interruptions and shifting priorities as you ensure that employees are scheduled appropriately and employee pay data is captured in accordance with AHS policies, procedures, and collective agreement provisions. Your technical and interpersonal communication skills enable you to provide outstanding customer service to valued clients and help with training and orientation of new staff. As the successful Scheduler, your key responsibilities will include filling pre-booked and immediate shifts that result from staff vacation, leave of absence, illness and education leave; anticipating staffing needs and informing managers of shifts that require further attention; entering data for payroll; providing scheduling reports; detailing records and compiling/providing statistical information. Your professionalism with others and skills will be key in developing trusted relationships, effective interdisciplinary communication with clients and prioritizing with a patient-focused mindset. Schedulers will be assigned to support Calgary Zone. Staff work at the Staffing Service Centre between 05:15 AM to 23:45 PM with set rotations within those hours. In this role, you will make a difference as you ensure we have the people in place to provide essential patient care.

Description:

As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

• Transition Company: Health Shared Services
• Classification: Administrative Support IV
• Union: AUPE GSS
• Unit and Program: Scheduling Shared Services (Calgary - South Float Pool)
• Primary Location: South Health Campus
• Multi-Site: Not Applicable
• FTE: 0.00
• Posting End Date: 13-NOV-2026
• Employee Class: Casual/Relief
• Date Available: 01-JAN-2027
• Length of Shift in weeks: Varies
• Shifts per cycle: Varies
• Days Off: Other
• Minimum Salary: $28.49
• Maximum Salary: $34.62
• Vehicle Requirement: Not Applicable

• Transition Company: Health Shared Services
• Classification: Administrative Support IV
• Union: AUPE GSS
• Unit and Program: Scheduling Shared Services (Calgary - South Float Pool)
• Primary Location: South Health Campus
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 0.00
• Posting End Date: 13-NOV-2026
• Employee Class: Casual/Relief
• Hours per Shift: 7.75
• Length of Shift in weeks: Varies
• Shifts per cycle: Varies
• Shift Pattern: Days, Evenings, Nights, Weekends, On Call
• Days Off: Other
• Minimum Salary: $28.49
• Maximum Salary: $34.62
• Vehicle Requirement: Not Applicable

Required Qualifications:

Some post-secondary education.

Additional Required Qualifications:

Minimum one year customer service experience. Successful completion of the AHS Provincial Staffing Services' new Scheduler training program in the past five years. Knowledge and operation of Microsoft Outlook, Word, and Excel.

Preferred Qualifications:

Current experience working in an AHS centralized WFM Staffing Service Center. One year scheduling experience within AHS Provincial Staffing Services. Call Center experience. Timekeeping/payroll experience. Current knowledge of the applicable collective agreements and pay codes.

Please note:

All postings close at 23:59 MT of the postingend date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

Healthy Albertans. Healthy
Communities. Together.

We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

Calgary Zone, Calgary, South Health Campus