Administrative Support IV

Alberta Health Services; Calgary; On-site; CAD 39,000 - 48,000; Full time

Job summary

Alberta Health Services is seeking an Administrative Support IV to assist physicians within the Department of Critical Care Medicine at Foothills Medical Centre. You will handle complex scheduling, coordinate medical education, oversee research administration, and process finances with independence and discretion.

This role requires strong interpersonal and organizational skills, experience in healthcare, and proficiency with Microsoft Office.

Qualifications

• Some post-secondary education or equivalent experience.
• Advanced training in Microsoft Office Suite.
• Experience in healthcare settings and confidential information handling.
• Knowledge of university/medical education programs is preferred.
• Ability to manage multiple priorities with accuracy and discretion.

Responsibilities

• Provide advanced administrative support to physicians and academic leaders.
• Coordinate clinical scheduling, education programs, research administration and finances.
• Manage confidential medical documentation and high-volume communications.
• Liaise with internal/external stakeholders and plan large departmental events.
• Work independently with discretion in a fast-paced clinical-academic environment.

Skills

Interpersonal skills

Organizational skills

Communication skills

Problem solving

Work under pressure

Self-directed

Education

Some post-secondary education

Medical Office Assistant/Unit Clerk/Health Information Certificate

Tools

Microsoft Office Suite

Job description

Your Opportunity

This role provides advanced administrative support to multiple physicians and academic leaders within the Department of Critical Care Medicine (DCCM), with a primary focus on clinical scheduling, medical education coordination, research administration, and financial processing. Supports the AMHSP physicians and education program leads in ensuring smooth delivery of academic and clinical operations. Coordinates high-volume communication, manages confidential medical documentation, liaises with internal/external stakeholders, and assists in planning large-scale departmental events. Operates with a high degree of independence and discretion in a fast-paced clinical-academic environment. The position provides clinical administrative support to clinical services provided by the physicians and the related administrative processes and practices of medical practice within a regional acute care setting. The incumbent must demonstrate a complete understanding of the education program and its curriculum and must have the ability to act independently and exercise independent judgment in the execution of confidential duties.

Description

As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Details

Classification: Administrative Support IV

Union: AUPE GSS

Unit and Program: Critical Care Medicine

Primary Location: Foothills Medical Centre

Location Details: As Per Location

Multi-Site: Not Applicable

FTE: 1.00

Posting End Date: 14-OCT-2026

Employee Class: Regular Full Time

Date Available: 01-NOV-2026

Hours per Shift: 7.75

Length of Shift in weeks: 2

Shifts per cycle: 10

Shift Pattern: Days

Days Off: Saturday/Sunday

Minimum Salary: $28.49

Maximum Salary: $34.62

Vehicle Requirement: Not Applicable

Required Qualifications

Some post-secondary education.

Additional Required Qualifications

• Some post-secondary education or equivalent combination of education and experience.
• Medical Office Assistant, Unit Clerk or Health Information Certificate or equivalent combination of experience and education.
• Advanced training in Microsoft Office Suite.
• Additional training in position related apps within AHS and University of Calgary.
• Minimum of 3 years experience in healthcare setting is required.
• Excellent interpersonal, organizational and communication skills.
• Able to critically think with demonstrated ability in problem solving complex issues.
• Able to work independently in a fast paced changing environment.
• Able to work under pressure to manage competing and changing priorities, with consistent attention to detail and within tight deadlines.
• Self-directed and able to work under minimal supervision.
• Must be flexible in order to accommodate changing workload demands.
• Proven ability to manage information with confidentiality, accuracy and in a timely manner.
• Awareness of public and corporate image, directives and goals.

Preferred Qualifications

As required.