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Alberta Health Services is seeking an Administrative Support III for the Endocrinology and Metabolism Program in Calgary. You will receive referrals, schedule patients, and coordinate communications among patients, staff and physicians while performing front desk duties and report-filing tasks with accuracy.
The role requires two years of relevant administrative experience, Grade 12, and strong Microsoft Office skills.
The Endocrinology and Metabolism Program is a medical ambulatory care centre that provides outpatient services through a variety of clinics. The Administrative Support III position is pivotal in receiving and processing referrals, scheduling patients, facilitating communication with patients, staff, physicians, other departments and providing other clerical support to the program such as front reception, checking in patients, and organizing/faxing reports. This fast-paced, demanding administrative support job involves juggling multiple tasks and must efficiently handle incoming requests, troubleshoot issues, and maintain a high level of accuracy. Strong communication skills with clients/team members and proficiency in various software tools such as Microsoft Office are crucial for success in this role.
As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
Completion of Grade 12 or equivalent.
Two years of administrative experience in inpatient or outpatient/ambulatory care settings within the past three years.Intermediate Microsoft Office proficiency (skills will be tested during interview).Minimum typing speed of 50 words per minute (to be assessed during interview).
MOA or Unit Clerk Certification preferred.Experience with 'rooming' patients in a clinic setting (height, weight, etc.).Ability to measure blood pressure both with machine and manually.Customer/Client service experience: Both in-person and over the phone.
All postings close at 23:59 MT of the postingend date indicated.
A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.
We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.
Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.
We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.
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Calgary Zone, Calgary, Richmond Road Diag Treat Centr