Administrative Support IV

Alberta Precision Labs; Calgary; Hybrid; CAD 38,000 - 46,000; Full time

Job summary

Alberta Precision Labs is seeking an Administrative Support IV – Scheduler in Calgary. You will support scheduling for approx. 30 sites and 14 supervisors, review time off requests, and post schedules while coordinating staff training and coverage.

Proficiency in Excel/Outlook and Adobe Acrobat will help you manage posting grids and respond to staff emails. The role requires attention to detail, adaptability to shifting priorities, and alignment with APL policies and collective agreements.

Qualifications

• Completion of post-secondary education (e.g. course(s) in office of business administration, medical office assistant).
• Proficiency in data entry.
• In-depth experience and knowledge with Microsoft Office with focus on Excel and Outlook.
• Experience and working knowledge of Adobe Acrobat.

Responsibilities

• Review time off requests and create posting grids.
• Post schedules and manage daily coverage for unscheduled absences.
• Collaborate with supervisors to schedule staff training and revise posting grids.
• Respond to emails from staff regarding schedules and time off requests and other duties as required.
• Ensure schedules comply with APL policies, procedures, and collective agreement provisions.

Skills

Data entry

Microsoft Office

Adobe Acrobat

Education

Post-secondary education

Tools

Adobe Acrobat

Microsoft Excel

Outlook

Job description

You’re flexible, detail-oriented, tech-savvy and people-savvy. You know your way around basic office software and have experience with core administrative functions like scheduling. As an Administrative Support IV - Scheduler, you are a key member of the Patient Service Centers team in Calgary. While this role is not patient facing in nature, you are playing a vital role in the success of each collection site within the South Zone. Attention to detail is crucial as your responsibilities include reviewing time off requests, creation and posting of schedules, management of daily unscheduled absence coverage, working with supervisors to schedule staff training and revise posting grids, receiving and responding to emails from staff regarding schedules and time off requests and other duties as required. Your technical skills in Adobe Acrobat as well as Microsoft Excel and Outlook will help you thrive in this role. In this role your interpersonal communication skills will flourish as you are able to adapt to frequent interruptions and shifting priorities as you ensure that employees are scheduled appropriately and in accordance with APL policies, procedures, and collective agreement provisions. You will be working with multiple stakeholders in this role, which covers approximately 30 sites and 14 supervisors that you will directly support, where there will a high level of collaboration, you can anticipate the demands of leadership and staff, utilize your time management, critical thinking, conflict resolution skills and have the ability to remain calm in a fast-paced environment. This position works early morning shifts between 5:00am and 13:30pm.

Description:

As an Administrative Support IV, you will performed advanced administrative or specialized tasks to support complex procedures, practices and initiatives within a department or program.

• Classification: Administrative Support IV
• Union: HSAA OFFICE CLERICAL
• Unit and Program: South PSCs - Scheduler
• Primary Location: Glenbrook PSC
• Multi-Site: Not Applicable
• FTE: 1.00
• Posting End Date: 18-SEP-2026
• Temporary Employee Class: Temp F/T Benefits
• Date Available: 05-OCT-2026
• Temporary End Date: 30-MAY-2027
• Length of Shift in weeks: 2
• Shifts per cycle: 10
• Days Off: As Per Rotation
• Minimum Salary: $27.66
• Maximum Salary: $33.61
• Vehicle Requirement: Not Applicable

• Classification: Administrative Support IV
• Union: HSAA OFFICE CLERICAL
• Unit and Program: South PSCs - Scheduler
• Primary Location: Glenbrook PSC
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 1.00
• Posting End Date: 18-SEP-2026
• Temporary Employee Class: Temp F/T Benefits
• Date Available: 05-OCT-2026
• Temporary End Date: 30-MAY-2027
• Hours per Shift: 7.75
• Length of Shift in weeks: 2
• Shifts per cycle: 10
• Shift Pattern: Days, Weekends
• Days Off: As Per Rotation
• Minimum Salary: $27.66
• Maximum Salary: $33.61
• Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of post-secondary education (e.g. course(s) in office of business administration, medical office assistant).

Additional Required Qualifications:

Proficiency in data entry. In-depth experience and knowledge with Microsoft Office with focus on Excel and Outlook. Experience and working knowledge of Adobe Acrobat.

Preferred Qualifications:

Familiarity with Community Staff Scheduling Practices. Demonstrated knowledge of the current Collective Agreement. Experience Scheduling Staff within a Collective Agreement. Experience / Familiarity with Staff Ready Scheduling Software.

Please note:

All postings close at 23:59 MT of the postingend date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with APL.