Administrative Support IV

Recovery Alberta; Calgary; On-site; CAD 39,000 - 48,000; Full time

Job summary

South Health Campus seeks an Administrative Support IV to coordinate communications for CAMHC South and related clinics. You will greet clients, handle registrations, schedule appointments, perform data entry, and maintain strict confidentiality in a fast-paced, clinical environment.

Requirements include a Medical Office Assistant certificate, post-secondary education, and recent front-facing admin experience in addiction/mental health settings.

Qualifications

• Some post-secondary education.
• Medical Office Assistant certificate required.
• Recent experience as a front-facing Admin IV in Addiction and Mental Health Outpatient settings preferred.

Responsibilities

• Greet clients and answer calls warmly.
• Complete registration and check-in tasks in Connect Care.
• Schedule clinic appointments for multiple resources.
• Data entry and multitasking in a fast-paced environment.
• Maintain confidentiality of information.

Skills

Communication

Crisis navigation

Typing 60 wpm

MS Office

Education

Medical Office Assistant certificate

Post-secondary education

Tools

Connect Care

MS Office

Job description

The South Health Campus is more than just a “hospital”. It is a campus environment and includes inpatient, outpatient, wellness services, and prevention and public health learning opportunities for the community. The campus also includes a YMCA and retail services.An opportunity to work in Adult Addiction and Mental Health is available at South Health Campus. Reporting to the lead administration with accountabilities to the manager of the outpatient addiction and mental health programs, the administrative support IV will act as the center of communication for the adult Community Addiction and Mental Health Clinic (CAMHC), Urgent Psychiatric Consultation Clinic (UPCC), Psychiatry Transition Clinic, and SHC Day Hospital.They will be providing clerical/organizational support for the clinic(s); which includes but not limited to: greeting clients and answering calls in a warm engaging manner to ensure their experience is positive, completing registration and check-in tasks in Connect Care, scheduling clinic appointments for multiple resources, data entry, and the ability to multitask in a fast-paced environment. This individual will handle all information in a confidential manner.

Description:

As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

• Classification: Administrative Support IV
• Union: AUPE GSS
• Unit and Program: CAMHC South
• Primary Location: South Health Campus
• Multi-Site: Multisite
• FTE: 1.00
• Posting End Date: 06-NOV-2026
• Temporary Employee Class: Temp F/T Benefits
• Date Available: 30-NOV-2026
• Temporary End Date: 30-APR-2028
• Length of Shift in weeks: 12
• Shifts per cycle: 57
• Shift Pattern: Days, Evenings
• Days Off: As Per Rotation
• Minimum Salary: $28.49
• Maximum Salary: $34.62
• Vehicle Requirement: Not Applicable

• Classification: Administrative Support IV
• Union: AUPE GSS
• Unit and Program: CAMHC South
• Primary Location: South Health Campus
• Location Details: As Per Location
• Multi-Site: Multisite
• FTE: 1.00
• Posting End Date: 06-NOV-2026
• Temporary Employee Class: Temp F/T Benefits
• Date Available: 30-NOV-2026
• Temporary End Date: 30-APR-2028
• Hours per Shift: 7.75, 9.69
• Length of Shift in weeks: 12
• Shifts per cycle: 57
• Shift Pattern: Days, Evenings
• Days Off: As Per Rotation
• Minimum Salary: $28.49
• Maximum Salary: $34.62
• Vehicle Requirement: Not Applicable

Required Qualifications:

Some post-secondary education.

Additional Required Qualifications:

Medical Office Assistant certificate.Recent experience as a front-facing Admin IV within the last 2 years in an Addiction and Mental Health Adult Outpatient Clinic setting.Strong communication skills with an acute mental health population, including navigating crises within scope of practiceProficient with Microsoft programs and Connect Care Ambulatory Clerk/Schegistrar roleEquivalent typing speed of minimum 60/wpm.

Preferred Qualifications:

Demonstrated ability to work collaboratively in a multi-disciplinary team setting and be self-directed, innovative and able to work in a fast paced environment.An understanding and sensitivity to the confidential nature of the information received and communicated is required.NVCI

Create and manage profiles for future opportunities.