Administrative Support III - Chronic Disease Management

Primary Care Alberta; Grande Prairie; On-site; CAD 35,000 - 43,000; Full time

Job summary

Primary Care Alberta is seeking an Administrative Support III to assist Chronic Disease Management RNs in Grande Prairie Public Health. The role involves booking referrals, scheduling in Connect Care, and contacting clients while maintaining confidential information.

Responsibilities include supporting complex procedures, handling supplies, and coordinating with nurses across Peace River, High Prairie and Valleyview on a part-time basis.

Qualifications

• Completion of Grade 12 or equivalent.
• Certificate or diploma in Office Administration or equivalent training requiring automated word processing, spreadsheets and databases.

Responsibilities

• Book referrals and schedule appointments in Connect Care.
• Call clients and requisition supplies and equipment.
• Operate and troubleshoot office equipment; ensure confidentiality of information.
• Support Chronic Disease Management nurses and related duties.

Skills

Typing

Word processing

Verbal communication

Written communication

Education

Grade 12 or equivalent

Office Administration certificate/diploma

Tools

Connect Care

Microsoft Office

Job description

Administrative Support III - Chronic Disease Management

The Administrative Support III provides a variety of administrative activities to support the Chronic Disease Management RNs in the communities of Peace River, High Prairie and Valleyview including booking referrals and scheduling appointments in Connect Care, calling clients, requisitioning, and maintaining supplies and equipment; operating and troubleshooting office equipment; ensuring the integrity of confidential information; and performing other related duties as required. This position provides support to Chronic Disease Management nurses. In addition to a competitive rate of pay, PCA currently has a Remote Retention Allowance in place to an annual maximum of $3,000. This allowance is non-pensionable and is payable on an hourly basis for all hours paid at the basic rate of pay.

Description:

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

• Classification: Administrative Support III
• Union: AUPE GSS
• Unit and Program: Chronic Disease Management
• Primary Location: Grande Prairie Public Health
• Multi-Site: Not Applicable
• FTE: 0.70
• Posting End Date: 02-OCT-2026
• Temporary Employee Class: Temp P/T Benefits
• Date Available: 12-OCT-2026
• Temporary End Date: 30-SEP-2027
• Length of Shift in weeks: 2
• Shifts per cycle: 7
• Shift Pattern: Days
• Days Off: Saturday/Sunday
• Minimum Salary: $25.72
• Maximum Salary: $31.25
• Vehicle Requirement: Not Applicable

• Classification: Administrative Support III
• Union: AUPE GSS
• Unit and Program: Chronic Disease Management
• Primary Location: Grande Prairie Public Health
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 0.70
• Posting End Date: 02-OCT-2026
• Temporary Employee Class: Temp P/T Benefits
• Date Available: 12-OCT-2026
• Temporary End Date: 30-SEP-2027
• Hours per Shift: 7.75
• Length of Shift in weeks: 2
• Shifts per cycle: 7
• Shift Pattern: Days
• Days Off: Saturday/Sunday
• Minimum Salary: $25.72
• Maximum Salary: $31.25
• Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of Grade 12 or equivalent.

Additional Required Qualifications:

Certificate or diploma in Office Administration or equivalent training requiring automated word processing, spreadsheets and databases.Minimum one year related office experience.Excellent typing/word processing skills.Proficiency in Microsoft Office programs.Proficiency in Connect Care.A combination of experience and education may be considered.

Preferred Qualifications:

Communicate effectively, both verbally and in writing.Work with a variety of computer programs, in particular Microsoft Office.Function effectively within a dynamic work environment.Organize own work to meet pre-established deadlines, and to comply with staff schedules.Work with a variety of staff, maintaining harmonious, professional relationships.

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