Administrative Support III

Alberta Health Services; Town of Onoway; On-site; CAD 35,000 - 43,000; Full time

Job summary

Alberta Health Services is seeking an Administrative Support III to serve as the primary front desk contact at Onoway Community Health. You will greet, register, and schedule patients, including lab appointments, while ensuring accurate information and efficient service.

This role requires solid administrative capabilities, experience with Connect Care, and proficiency in Microsoft Office within a healthcare setting. Casual/relief position with varied shifts and hours.

Qualifications

• Completion of Grade 12 or equivalent.
• Experience with Connect Care system.
• Healthcare reception or administrative experience preferred.
• Proficiency with Microsoft Office applications.
• Ability to multitask and maintain confidentiality in a healthcare setting.

Responsibilities

• Answer and direct incoming calls for all departments.
• Greet and register patients for scheduled appointments, including lab appointments.
• Ensure accurate patient registration and service.
• Coordinate laboratory bookings as needed.

Skills

Customer service

Communication

Telephone skills

Multitasking

Prioritization

Confidentiality

Education

Grade 12 or equivalent

Tools

Microsoft Office

Connect Care

Job description

Your Opportunity

Acts as the primary front desk contact for Onoway Community Health, answering and directing incoming calls for all departments. Responsibilities include greeting and registering patients for scheduled appointments, including lab appointments, and ensuring accurate and efficient client registration and service.

Description

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Transition Company:

Assisted Living Alberta

Classification:

Administrative Support III

Union:

AUPE GSS

Unit and Program:

Onoway Community Health

Primary Location:

Onoway Comm HlthServ/Diag Clin

Location Details:

As Per Location

Multi-Site:

Not Applicable

FTE:

0.00

Posting End Date:

29-SEP-2026

Employee Class:

Casual/Relief

Date Available:

19-OCT-2026

Hours per Shift:

7.75

Length of Shift in weeks:

Varies

Shifts per cycle:

Varies

Shift Pattern:

Days

Days Off:

Other

Minimum Salary:

$25.72

Maximum Salary:

$31.25

Vehicle Requirement:

Not Applicable

Required Qualifications

• Completion of Grade 12 or equivalent.

Additional Required Qualifications

• Connect Care.

Preferred Qualifications

• Healthcare reception or administrative experience preferred.
• Experience with patient registration, appointment scheduling, and laboratory bookings.
• Strong customer service, communication, and telephone skills.
• Proficiency with Microsoft Office applications.
• Ability to multitask, prioritize workload, and maintain confidentiality in healthcare setting.