Administrative Support III

Primary Care Alberta; Medicine Hat; Hybrid; CAD 35,000 - 43,000; Full time

Job summary

Primary Care Alberta in Medicine Hat seeks an Administrative Support III to welcome clients, register participants, and provide essential front-line administration for Public Health Nursing Rurals. The role requires strong Microsoft Office skills, health-care experience, and ability to manage confidential records with care.

You will schedule appointments, answer phones, maintain charts, and assist with timekeeping, reports, and meetings.

Qualifications

• Completion of Grade 12 or equivalent.
• Minimum 3 years administrative support experience, of which at least 1 year in a health care facility.
• Strong working knowledge of Microsoft Outlook, Word and Excel.
• Excellent oral and written communication skills.
• Experience with Public Health computer applications and multiple systems.

Responsibilities

• Welcomes, greets, and registers clients for programs.
• Handles customer service, scheduling of appointments, and phone coverage.
• Maintains confidential client charts, filing, and faxing.
• Monitors inventory, orders program supplies, and handles data entry.
• Generates reports and documents; inputs/validates data.
• Coordinates agendas, minutes, and huddles/meetings; timekeeping.
• Supports orientation and mentoring of admin staff; assists in clerical tasks.
• Assists with TB/CDC duties and supports clinical educators and leads.

Skills

Strong communication

Public health teamwork

Self-directed

Adaptability

Problem-solving

Education

Grade 12 or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Meditech

Netcare

AVBS

Genesys

Connect Care

CDOM

ER4

AVI

Job description

This position is part of the Primary Care Alberta (PCA) Public Health South department and is located at Medicine Hat Community Health and is responsible for warmly welcoming, greeting, and registering clients for our programs, serving as a key point of contact for community members and those seeking our services. In addition, as an Administrative Support III you will carry out administrative activities in support of our departments, interdisciplinary teams and/or other stakeholders. Your key responsibilities include customer service, completing patient registrations, scheduling of appointments, answering the phones, maintaining confidential and comprehensive client charts, filing, and faxing as required, maintaining inventory and ordering and stocking of office/program supplies, as well as inputting and validating data. Your additional responsibilities may also include maintaining waitlists, generating reports and various documents, completing timekeeping, creation of agendas and minutes and facilitation of huddles/meetings, participates in orientation and mentoring of new admin support team members, and assisting with a variety of general clerical activities in support of Public Health department operations. This position also includes TB/CDC duties and support of the clinical educators and team leads.

Description:

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

• Classification: Administrative Support III
• Union: AUPE GSS
• Unit and Program: Public Health Nursing Rurals
• Primary Location: Medicine Hat Community Health
• Multi-Site: Not Applicable
• FTE: 1.00
• Posting End Date: 19-OCT-2026
• Temporary Employee Class: Temp F/T Benefits
• Date Available: 29-OCT-2026
• Temporary End Date: 02-MAY-2027
• Length of Shift in weeks: 12
• Shifts per cycle: 60
• Days Off: As Per Rotation
• Minimum Salary: $25.72
• Maximum Salary: $31.25
• Vehicle Requirement: Driver's License, Vehicle Provided

• Classification: Administrative Support III
• Union: AUPE GSS
• Unit and Program: Public Health Nursing Rurals
• Primary Location: Medicine Hat Community Health
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 1.00
• Posting End Date: 19-OCT-2026
• Temporary Employee Class: Temp F/T Benefits
• Date Available: 29-OCT-2026
• Temporary End Date: 02-MAY-2027
• Hours per Shift: 7.75
• Length of Shift in weeks: 12
• Shifts per cycle: 60
• Shift Pattern: Days, Evenings, Weekends
• Days Off: As Per Rotation
• Minimum Salary: $25.72
• Maximum Salary: $31.25
• Vehicle Requirement: Driver's License, Vehicle Provided

Required Qualifications:

Completion of Grade 12 or equivalent.

Additional Required Qualifications:

Minimum 3 years administrative support experience, at least 1 year of that within a health care facility.Strong working knowledge and use of Microsoft Outlook, Word and Excel.Excellent working knowledge of Public Health computer applications, including Meditech, Netcare, AVBS, Genesys, Connect Care, CDOM, ER4, AVI.Effective communication skills required – oral and written.Experience working in multi-disciplinary teams.Demonstrated ability to work in a self-directed, fast paced environment.Demonstrated ability to maintain a positive attitude while being adaptable to change.Demonstrated ability to be warm, welcoming, respectful, patient and non-judgmental in working with the public and with colleagues.Strong prioritization and problem-solving skills and ability to make decisions with minimal guidance, where appropriate for role.

Preferred Qualifications:

Graduate of a post-secondary administrative support program.Previous public health experience.Administrative support experience within a health care facility.Experience with data entry of immunizations.Experience with meeting minute taking.Experience ordering/maintaining program supplies.

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