Administrative Support III

Alberta Health Services; Peace River; On-site; CAD 35,000 - 43,000; Part time

Benefits offered by this job

Remote retention allowance

Job summary

Alberta Health Services in Peace River is seeking an RSPI Administrative Support III to handle patient registration, switchboard, finance and health records. You will verify demographics, insurance and financial data, register patients, and assist with wayfinding and reception.

You will also retrieve and scan records to Connect Care, respond to access requests, and support the registration process with clerical tasks.

Qualifications

• Completion of Grade 12 or equivalent.
• Medical Terminology Certificate or equivalent (testing will be conducted).
• Fluent in written and spoken English with accurate typing (min 40 wpm).

Responsibilities

• Patient Registration, Switchboard, Finance and Health Record functions.
• Retrieve, prepare and scan paper records to the electronic system and audit scanned records.
• Respond to telephone requests for access and disclosure and provide reception services.

Skills

Outlook

Word

Excel

Typing 40 wpm

Medical Terminology

Education

Grade 12 or equivalent

Medical Terminology Certificate

Job description

Reporting to the Health Information Management Supervisor, the Registration, Switchboard, & Patient Information (RSPI) Administrative Support III is responsible for Patient Registration, Switchboard, Finance, and Health Record functions. The RSPI Clerk maintains the integrity of the health record through retrieving, preparing, scanning paper records to the Electronic Clinical Information System and auditing scanned records. The position responds to telephone requests for access and disclosure in accordance with department, zone and legislative requirements. Interviewing and Registration of patients utilizing health care information system (Connect Care) to include the collection/verification of patient's demographic information as well as validating insurance, financial information, and other necessary forms. This process includes reception, application of identification wristbands on patients, providing wayfinding, creating unique life time identifiers for non-residents of Alberta and other clerical duties to support the registration process. Provides reception services, operating the switchboard and directing calls or taking messages as appropriate, opening and closing the office, wayfinding, greeting clients and families. Monitors security cameras if applicable and code phones/alerts as required in the site. Provides information to internal and external care providers on request. Performs financial duties such as receiving payments on accounts, providing safekeeping, and where applicable assisting residents with trust accounts. In addition to a competitive rate of pay, Alberta Health Services currently has a Remote Retention Allowance in place to an annual maximum of $3,000. This allowance is non-pensionable and is payable on an hourly basis for all hours paid at the basic rate of pay.

Description:

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

• Transition Company: Health Shared Services
• Classification: Administrative Support III
• Union: AUPE GSS
• Unit and Program: Health Information Management/Patient Access
• Primary Location: Peace River Comm Hlth Ctr
• Multi-Site: Not Applicable
• FTE: 0.50
• Posting End Date: 09-OCT-2026
• Temporary Employee Class: Temp P/T Benefits
• Date Available: 19-OCT-2026
• Temporary End Date: 18-OCT-2027
• Length of Shift in weeks: 12
• Shifts per cycle: 30
• Days Off: As Per Rotation
• Minimum Salary: $25.72
• Maximum Salary: $31.25
• Vehicle Requirement: Not Applicable

• Transition Company: Health Shared Services
• Classification: Administrative Support III
• Union: AUPE GSS
• Unit and Program: Health Information Management/Patient Access
• Primary Location: Peace River Comm Hlth Ctr
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 0.50
• Posting End Date: 09-OCT-2026
• Temporary Employee Class: Temp P/T Benefits
• Date Available: 19-OCT-2026
• Temporary End Date: 18-OCT-2027
• Hours per Shift: 7.75
• Length of Shift in weeks: 12
• Shifts per cycle: 30
• Shift Pattern: Days, Evenings, Weekends
• Days Off: As Per Rotation
• Minimum Salary: $25.72
• Maximum Salary: $31.25
• Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of Grade 12 or equivalent.

Additional Required Qualifications:

Working knowledge of Microsoft Outlook, Word and Excel. Medical Terminology Certificate or equivalent (testing will be conducted). Fluent in written and spoken English language. Accurate and proficient keyboarding skills of a minimum of 40 wpm required (testing will be conducted).

Preferred Qualifications:

MOA, Unit Clerk Course or equivalent. Experience in Patient Registration, Financial Records, and/or Telecommunication.

Please note:

All postings close at 23:59 MT of the postingend date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

Healthy Albertans. Healthy
Communities. Together.

We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

Create and manage profiles for future opportunities.