Administrative Support III

Alberta Health Services; Grande Prairie; Sur place; CAD 35 000 - 43 000; Temps partiel

Avantages offerts par ce poste

Remote Retention Allowance (up to CAD

Casual/Relief employment

Résumé du poste

Alberta Health Services is seeking an Administrative Support III in Grande Prairie to support complex administrative procedures within QEII Switchboard. The role requires 2 years of medical reception experience, medical terminology knowledge, and strong customer service skills.

Position details include shifts (days/evenings/nights/on call), casual/relief status, and a wage range of CAD 25.72–31.25 per hour with a remote retention allowance applicable. Cross-department collaboration is essential.

Qualifications

• Completion of Grade 12 or equivalent.
• Medical Terminology course completed; testing will be performed.
• 2 years medical reception experience.
• MOA/Unit Clerk Course or equivalent.
• Experience in Patient Registration, Financial Records, and/or Telecommunication.

Responsabilités

• Provide advanced administrative support to complex procedures and initiatives within a department or program.
• Assist with patient registration, financial records and telecommunication processes.
• Demonstrate excellent customer service and professional interactions with clients, nursing staff and physicians.
• Prioritize and organize workload in a fast-paced environment.

Connaissances

Interpersonal skills

Communication

Typing 45 wpm

Attention to detail

Customer service

Formation

Grade 12

Medical Terminology course

MOA/Unit Clerk Course

Description du poste

Ability to follow verbal and written processes precisely. Consistently ensures that protected health information remains private according to the Access to Information Act (ATIA) and Protection of Privacy Act (POPA). Consistently follows Alberta Health Services Information Privacy and Information Security policies. Effective communication skills, promoting and adhering to excellent customer service in every interaction regardless of who it is with. Performs other Health Information Management related duties as needed. In addition to a competitive rate of pay, AHS currently has a Remote Retention Allowance in place to an annual maximum of $3,000. This allowance is non-pensionable and is payable on an hourly basis for all hours paid at the basic rate of pay. As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program. The position requires sitting for majority of the shifts, stretching, reaching, twisting and grasping are all actions that would possibly be required to perform during any given shift. Lifting up to 50 lbs at times is required.

Description:

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

• Transition Company: Health Shared Services
• Classification: Administrative Support III
• Union: AUPE GSS
• Unit and Program: QEII Switchboard
• Primary Location: Grande Prairie QE II Hsp/Mac
• Multi-Site: Not Applicable
• FTE: 0.00
• Posting End Date: 14-OCT-2026
• Employee Class: Casual/Relief
• Date Available: 24-OCT-2026
• Length of Shift in weeks: Varies
• Shifts per cycle: Varies
• Shift Pattern: Days, Evenings, Nights, On Call
• Days Off: Other
• Minimum Salary: $25.72
• Maximum Salary: $31.25
• Vehicle Requirement: Not Applicable

• Transition Company: Health Shared Services
• Classification: Administrative Support III
• Union: AUPE GSS
• Unit and Program: QEII Switchboard
• Primary Location: Grande Prairie QE II Hsp/Mac
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 0.00
• Posting End Date: 14-OCT-2026
• Employee Class: Casual/Relief
• Date Available: 24-OCT-2026
• Hours per Shift: 11
• Length of Shift in weeks: Varies
• Shifts per cycle: Varies
• Shift Pattern: Days, Evenings, Nights, On Call
• Days Off: Other
• Minimum Salary: $25.72
• Maximum Salary: $31.25
• Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of Grade 12 or equivalent.

Additional Required Qualifications:

Successful completion of Medical Terminology course (testing will be performed). 2 years medical reception experience. Excellent interpersonal skills. Ability to work cooperatively and professionally with clients, nursing staff, and physicians. Ability to prioritize and organize work in a fast-paced environment. Ability to read, write, and communicate effectively. Superior customer service skills. Proven accuracy in spelling, keyboarding and attention to detail. Minimum typing speed of 45 wpm (testing will be performed). Proven initiative and ability to work with minimal supervision. MOA, Unit Clerk Course or equivalent. Experience in Patient Registration, Financial Records, and/or Telecommunication.

Preferred Qualifications:

Experience in Patient Registration, Financial Records, and/or Telecommunication. Ability to communicate fluently in the English language. Ability to Problem-solve and be organized and efficient in day-to-day functions. Ability to work under pressure in emergent and urgent situations with limited supervision. Accurate and proficient keyboarding skills of 40 - 50 wpm required. Testing will be conducted with interviewed prospects.

Please note:

All postings close at 23:59 MT of the postingend date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

Healthy Albertans. Healthy
Communities. Together.

We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.