Administrative Support III

Alberta Health Services; Lethbridge; On-site; CAD 54,000 - 65,000; Full time

Benefits offered by this job

Temp F/T Benefits

Job summary

Alberta Health Services is seeking an Administrative Support III to support patient registration and admissions at Chinook Regional Hospital. You will interview patients or guardians, collect accurate information, and process inpatient and outpatient registrations across registration areas, under supervision.

The role requires advanced administrative skills, proficiency with Outlook, Word and Excel, attention to detail, and the ability to remain professional under pressure.

Qualifications

• Grade 12 or equivalent.
• Proficiency in Microsoft Outlook, Word and Excel; keyboarding and medical terminology tested.
• Strong communication, teamwork, attention to detail and tact.

Responsibilities

• Interview patients/parents to obtain accurate information.
• Process inpatient and outpatient admissions and registrations.
• Support registration procedures across multiple registration areas.
• Maintain professional demeanor in fast-paced environment and manage stressful situations with empathy.

Skills

Outlook

Word

Excel

Medical terminology

Keyboarding

Communication skills

Interpersonal skills

Attention to detail

Teamwork

Prioritization

Education

Grade 12

MOA program or equivalent

Tools

Connect Care Patient Access

Netcare

Person Directory

Job description

Your Opportunity

The Administrative Support III - Registration position reports to the Team Lead and Supervisor, RSPI Southwest Zone. Under general supervision, this role performs a variety of administrative duties related to patient registration and admission services. Key responsibilities include interviewing patients and/or parents to obtain accurate information and processing inpatient and outpatient admissions and registrations across various registration areas within Chinook Regional Hospital.

Description

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Job Details

Transition Company: Health Shared Services Classification: Administrative Support III Union: AUPE GSS Unit and Program: SZ CHIR HOSP Registration Primary Location: Chinook Regional Hospital Location Details: As Per Location Multi-Site: Not Applicable FTE: 1.00 Posting End Date: 01-OCT-2026 Temporary Employee Class: Temp F/T Benefits Date Available: 12-OCT-2026 Temporary End Date: 27-SEP-2027 Hours per Shift: 7.75 Length of Shift in weeks: 4 Shifts per cycle: 20 Shift Pattern: Nights, Weekends Days Off: As Per Rotation Minimum Salary: $25.72 Maximum Salary: $31.25 Vehicle Requirement: Not Applicable

Required Qualifications

• Completion of Grade 12 or equivalent.
• Working knowledge of Microsoft Outlook, Word, and Excel is required. Medical Terminology and keyboarding proficiency are essential; testing will be administered for both. Knowledge of legislation governing the access, privacy, and disclosure of patient information is required. Demonstrated ability to work independently and collaboratively within a team, supported by strong communication and interpersonal skills. Proven attention to detail, sound judgment, and the ability to maintain a professional demeanor while managing stressful situations with empathy, sensitivity, courtesy, and tact. Able to prioritize workload, adapt to frequent interruptions, and perform effectively in a fast-paced environment. Must be available to work all shifts based on operational requirements.

Only candidates who meet the qualifications outlined in this posting will be contacted. To ensure your skills and qualifications are considered please attach a resume and cover letter with your application.

Preferred Qualifications

• Completion of a Medical Office Assistant (MOA) program or equivalent is preferred. Previous experience in a medical office setting, switchboard operations, and familiarity with Connect Care Patient Access, Netcare, and Person Directory are considered assets.