Administrative Support IV - Surgical Booking Office

Alberta Health Services; Edmonton; On-site; CAD 59,000 - 72,000; Part time

Job summary

Alberta Health Services, based at the Royal Alexandra Hospital, is seeking an Administrative Support IV to manage operating room bookings, schedules and related communications. This role emphasizes data entry accuracy and professional patient interaction; duties include liaising with surgical teams and producing schedules and reports.

The position requires advanced administrative skills, excellent communication, and proficiency with Connect Care and office software.

Qualifications

• Requires post-secondary education.
• Advanced knowledge of computer applications and technology.
• Excellent written and oral communication.
• Strong grammar and proofreading.
• Time management and organizational skills.
• Ability to work with minimal supervision and solve problems.
• Detail-oriented and results-driven.

Responsibilities

• Perform data entry with high accuracy and timeliness.
• Coordinate OR bookings, schedules and slates; manage communications with surgical teams.
• Liaise with surgeons, anesthesia, pre-admission and related departments; generate schedules and reports.
• Interact with patients, conveying dates, times and instructions for procedures.
• Prepare and produce OR schedules and statistical data reports.

Skills

Data entry

Written communication

Verbal communication

Time management

Attention to detail

Education

Some post-secondary education

Tools

Outlook

Excel

Word

PowerPoint

Connect Care

Job description

Your Opportunity

As an Administrative Support IV, you will demonstrate clear and accurate data entry and open and effective written and verbal communication skills to facilitate: Operating Room bookings, schedules and slates; and, Performs clerical, computer and data entry duties. The Administrative Support IV is responsible for data entry with emphasis on attention to detail. The Administrative Support IV also contacts patients in a timely and accurate manner with various dates, times and instructions related to their surgical procedure as instructed by the Registered Nurse. A high degree of tact, diplomacy and patience is required as many of these patients can be in a stressful and unwell state. Accuracy is required in order to ensure that all information is relayed and understood by patients. The Administrative Support IV liaises with surgeon's offices, anesthesiology department, pre-admission clinic, same day admit surgery department, surgical units, medical records and diagnostic imaging and inputs data into a database system and is responsible for the preparation and production of OR schedules and statistical data reports.

Description

As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Position Details

Classification: Administrative Support IV

Union: AUPE GSS

Unit and Program: Surgical Booking Office

Primary Location: Royal Alexandra Hospital

Location Details: As Per Location

Multi-Site: Not Applicable

FTE: 0.00

Posting End Date: 01-OCT-2026

Employee Class: Casual/Relief

Date Available: 12-OCT-2026

Hours per Shift: Varies

Length of Shift in weeks: Varies

Shifts per cycle: Varies

Shift Pattern: Days, Evenings

Days Off: Other

Minimum Salary: $28.49

Maximum Salary: $34.62

Vehicle Requirement: Not Applicable

Required Qualifications

• Some post-secondary education.

Additional Required Qualifications

• Demonstrates expertise in Office software, including Outlook, Excel, Word and PowerPoint; and Connect Care.
• Excellent written and oral communication.
• Advance knowledge of computer technology and applications.
• Strong grammar and proof-reading skills.
• Time management with proficient organizational skills.
• Ability to work and problem solve under minimal supervision.
• Goal oriented, results driven with high attention to detail.
• Demonstrates excellence and effectiveness in communication and interpersonal skills.

Preferred Qualifications

• Working knowledge of Alberta Health Services systems and processes; general office policies and procedures.
• Current surgical scheduling experience in Connect Care is preferred.