Administrative Support V

Alberta Health Services; Calgary; On-site; CAD 43,000 - 52,000; Full time

Job summary

Alberta Health Services seeks an Administrative Assistant V - Scheduling Liaison to provide advanced scheduling and administrative support across Day Surgery, PACU, Eye Clinic, Women’s Health, and other units. You will coordinate staff schedules, maintain staffing databases, and support workforce planning in a fast-paced health environment.

Reporting to the Patient Care Manager and Unit Managers, you will collaborate with HR, Payroll and Staffing Services to ensure compliance with agreements and

Qualifications

• Completion of a post-secondary education.
• Progressive administrative experience, including staff scheduling and payroll coordination.
• Experience with workforce systems and policy interpretation.
• Strong organization, communication, and problem-solving abilities.

Responsibilities

• Developing and maintaining complex staffing schedules.
• Processing staffing and payroll transactions.
• Coordinating vacation and leave requests.
• Tracking vacancies and position control information.
• Preparing reports and workforce analytics.
• Maintaining confidential employee records.
• Supporting recruitment and onboarding activities.
• Providing scheduling-related inquiries support.

Skills

WFM

e-People

Connect Care

Microsoft Office

Outlook

Word

Excel

Teams

PowerPoint

Multitasking

Communication

Analytical thinking

Problem solving

Interpersonal skills

Education

Post-secondary diploma in Business Administration or Office Administration

Tools

WFM

e-People

Connect Care

Microsoft Office

Job description

Reporting to the Patient Care Manager and Unit Manager(s), the Administrative Assistant V - Scheduling Liaison is responsible for providing advanced administrative and scheduling support across multiple clinical programs including the Day Surgery Unit, 24-Hour Surgical Short Stay, Pre-Admission Clinic, Ophthalmology (Eye) Clinic, Women's Health Clinic, Post-Anesthesia Care Unit (PACU), and Outpatient Urology Clinic. This Administrative Assistant V position serves as the primary scheduling liaison for multidisciplinary teams and is responsible for coordinating staff schedules, maintaining staffing databases, supporting workforce planning activities, and ensuring compliance with Alberta Health Services (AHS) staffing practices, collective agreements, policies, and procedures. The incumbent works closely with managers, unit leadership, Human Resources, Payroll, Staffing Services, and frontline staff to support efficient operations and optimal staffing levels across multiple service areas. Key responsibilities may include developing and maintaining complex staffing schedules, processing staffing and payroll transactions, coordinating vacation and leave requests, tracking vacancies and position control information, preparing reports and workforce analytics, maintaining confidential employee records, and supporting recruitment and onboarding activities. The Administrative Assistant V acts as a resource for scheduling-related inquiries and contributes to operational planning through effective communication, organization, problem solving, and collaboration. The successful candidate demonstrates exceptional attention to detail, strong organizational skills, sound judgment, and the ability to manage multiple competing priorities in a fast-paced healthcare environment.

Description:

As an Administrative Support V, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

• Classification: Administrative Support V
• Union: AUPE GSS
• Unit and Program: RGH DSU, PAC, Eye Clinic, WHC, PACU, Outpatient Urology
• Primary Location: Rockyview General Hospital
• Multi-Site: Not Applicable
• FTE: 1.00
• Posting End Date: 02-OCT-2026
• Temporary Employee Class: Temp F/T Benefits
• Date Available: 26-OCT-2026
• Temporary End Date: 30-JAN-2028
• Length of Shift in weeks: 2
• Shifts per cycle: 10
• Shift Pattern: Days
• Days Off: As Per Rotation
• Minimum Salary: $31.09
• Maximum Salary: $37.81
• Vehicle Requirement: Not Applicable

• Classification: Administrative Support V
• Union: AUPE GSS
• Unit and Program: RGH DSU, PAC, Eye Clinic, WHC, PACU, Outpatient Urology
• Primary Location: Rockyview General Hospital
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 1.00
• Posting End Date: 02-OCT-2026
• Temporary Employee Class: Temp F/T Benefits
• Date Available: 26-OCT-2026
• Hours per Shift: 7.75
• Length of Shift in weeks: 2
• Shifts per cycle: 10
• Shift Pattern: Days
• Days Off: As Per Rotation
• Minimum Salary: $31.09
• Maximum Salary: $37.81
• Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of post-secondary education (e.g. certificate in office or business administration).

Additional Required Qualifications:

Completion of a recognized post-secondary diploma in Business Administration, Office Administration, or a related field.Minimum three (3) years of progressive administrative experience, including at least two (2) years supporting staff scheduling, workforce coordination, payroll, or related staffing functions in a complex healthcare or large organizational environment.Proficient in WFM, e-People, Connect Care, and related workforce systems, as well as Microsoft Office applications, particularly Outlook, Word, Excel, Teams, and PowerPoint. Demonstrated ability to interpret and apply organizational policies, procedures, staffing guidelines, and collective agreements. Strong organizational, analytical, and problem-solving abilities with exceptional attention to detail and accuracy. Excellent communication and interpersonal skills, with the ability to build collaborative working relationships with leaders, physicians, staff, and operational partners. Proven ability to manage multiple competing priorities, meet deadlines, and work independently in a fast-paced environment. Demonstrated professionalism, discretion, and sound judgment when handling confidential and sensitive information.

Preferred Qualifications:

Experience supporting surgical, ambulatory, perioperative, and acute care programs within AHS. Advanced knowledge of scheduling, staffing, position management, payroll administration, and collective agreements. Skilled in staffing analytics, workforce reporting, vacancy tracking, recruitment, onboarding, and employee records management. Advanced Excel expertise with proven ability to support multiple managers and high-volume clinical programs.

Please note:

All postings close at 23:59 MT of the postingend date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

Healthy Albertans. Healthy
Communities. Together.

We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

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