Patient Registration Clerk

Interior Health; Penticton; On-site; CAD 28,000 - 39,000; Full time

Benefits offered by this job

Shift premiums

Employer-paid training

Employee & Family Assistance Program

Job summary

Interior Health in Penticton is seeking a Casual Patient Registration Clerk at Penticton Regional Hospital. This role supports admissions with patient interviews, documents, and registration.

You will work rotating shifts including days, evenings and nights, with 0–37.5 hours weekly, on short notice cover and leave coverage. The position offers competitive wages, shift premiums, employer-paid training, and an Employee & Family Assistance Program.

Qualifications

• Grade 12 or equivalent.
• Two years; recent related experience, or an equal mix of education/training/experience.
• Typing test at 45 wpm within the past 48 months from a recognized institution.

Responsibilities

• Complete Patient Registration documentation for admissions by interviewing patients/relatives to obtain personal information and proof of eligibility.
• Explain Admission forms, eligibility policies, room differentials and obtain signatures as required.
• Identify available bed booking options and communicate them.
• Receive payments and issue receipts.
• Receive and record patient valuables for safekeeping.
• Transport patients to ward or arrange transport as needed.
• Perform hospital switchboard duties; handle inquiries and directions for visitors.
• Monitor hospital alarms and respond to fire alarms via Public Address system.

Skills

Typing 45+ wpm

Customer service

Medical terminology

Education

Grade 12

Typing Test certificate

Job description

Position Summary

Penticton Regional Hospital has an exciting opportunity for a Casual Patient Registration Clerk to join their team in Penticton, B.C.! This position works rotating days, evenings and nights: 23:00 to 07:00, 07:00 to 15:00, 15:00 to 23:00, 09:00 to 17:00, 08:00 to 16:00, 17:00 to 21:00, 06:00 to 12:00, 06:00 to 14:00, 10:00 to 16:00, 06:30 to 14:30.

How will we help you grow?

Join our team as a casual employee, where you’ll enjoy variety, gain valuable experience, and have the chance to grow your career. Work hours range from 0 to 37.5 per week, with shifts available on short notice or pre-scheduled to cover leaves. Many of our team members start in casual roles and transition into permanent positions. Plus, we offer competitive wages, shift premiums, employer-paid training, and an Employee & Family Assistance Program to support you every step of the way.

What Will You Work On?

In this role you will work in a customer-focused, team-oriented framework performing clerical and patient registration duties such as:

• Completes Patient Registration documentation for the admission of patients by interviewing patients, relatives or friends to obtain personal information and proof of eligibility;
• Explains Admission form, eligibility policies, room differentials and obtains signatures on forms as required;
• Identifies available bed booking options and communicates these options;
• Receives payments and issues receipts;
• Receives and records patient valuables for safekeeping;
• Transports patients to ward or arranges for transport;
• Performs hospital switchboard duties;
• Provides information and directions to visitors and handles telephone inquiries such as patient room numbers and visiting hours;
• Receives, opens and redirects the hospital’s incoming mail;
• Monitors the Alarm Panels and responds by announcing Fire Alarms over the Public Address System and/or making telephone calls.

What should your application include?

• A 5-minute typing test (45+ NWPM) from a recognized institution, completed within the past 48 months (non-supervised tests not accepted). Click here for testing details.
• A Medical Terminology Certificate
• Your Resume outlining two year’s recent related experience, Or an equivalent combination of education, training and experience;
• A Cover Letter stating your availability to start in a new position and on-call, casual work (i.e. days of the week).

Come join our team and see why we’re one of B.C.’s Top Employers! Explore our extensive benefits, career growth opportunities, and lifestyle in one of the most beautiful and diverse regions of Canada. Ready to love where you live and work?

Qualfications

Education, Training & Experience:

• Grade 12
• Two years; recent related experience, or an equivalent combination of education, training and experience
• Completion of a Typing Test at 45 wpm dated within the past 48 months and must be issued from a valid institution only. (non-supervised tests are not accepted)
• Knowledge of medical terminology