Administrative Support (casual)

The Centre for Child Development; Surrey; On-site; CAD 25,000 - 39,000; Part time

Benefits offered by this job

10% vacation pay in lieu

Paid holidays

Job summary

The Centre for Child Development of the Lower Mainland in Surrey is seeking an organized administrator to provide reception and administrative support. You will greet clients, manage calls, edit and upload documentation to client records, and prepare reports and correspondence with attention to detail.

This casual, part-time role emphasizes strong communication and coordination skills. Start date is December 1, 2026, with up to 15 hours per week (two days).

Qualifications

• Grade 12 education or higher required.
• Minimum 2 years administrative/front-desk experience or equivalent.
• Excellent customer service, communication, organizational and time-management skills.
• Proficient with Windows programs (Word, Outlook, Excel) and database entry.
• Criminal record review acceptable to The Centre.

Responsibilities

• Provide reception services including scheduling client appointments and answering inquiries.
• Edit/format client reports, prepare meeting minutes and correspondence.
• Update client records by scanning and uploading documents.
• Prepare documents for client report mailings and mail-outs.
• Create and update form templates, brochures and newsletters.
• Cover other administrative duties as needed.

Skills

Reception experience

Administrative support

Customer service

Microsoft Office

Education

Grade 12 or higher

Tools

Word

Outlook

Excel

Job description

Job Summary

You will provide administrative and reception support, such as creating and editing various forms and reports, editing and uploading documentation to client records, as well as welcoming our clients and handling calls. This diverse role offers an excellent opportunity to apply your organizational skills and attention to detail, helping us maintain excellence in our daily operations!

Duties

• Provides reception services including booking and reconfirming client appointments using computerized scheduling software, greeting and announcing clients/visitors, responding to inquiries, and transferring incoming calls.
• Provides administrative support tasks including editing/formatting client reports, preparing meeting minutes and general correspondence, liaising with external agencies to process client report requests, coordinating and ordering resources/supplies, and any other administrative projects as required.
• Performs database duties including adding/updating client information, scanning & uploading documents to client records, updating clinicians’ client assignments.
• Prepares and collates documents for client report mailings, various mail outs, seminar/workshop packages.
• Creates, coordinates and updates form templates, brochures, newsletters, invitations, and forms as required.
• Assists with coverage for other administrative duties as required.

Qualifications

• Grade 12 education or higher.
• At least 2 years previous administrative, front-line reception/scheduling and/or customer service experience in a similar environment preferred, or equivalent combination of education, training and experience.
• Excellent customer service, communication (verbal and written), organizational, time-management, and interpersonal skills.
• Excellent knowledge of Windows programs (Word, Outlook, Excel); experience with database entry.
• Criminal record review acceptable to The Centre.

Location and Schedule

Location: Surrey (Reports to: VP Communications & Governance). Status: Casual. Start Date: December 1, 2026. (subject to change): 2 days a week, max 15 hours.

Company Culture and Information

Who we are and what we offer: Since 1953, The Centre for Child Development of the Lower Mainland has worked to overcome societal barriers for those with disabilities and empower vulnerable children and families throughout the South Fraser Region. We are passionate about what we do, we enjoy collaboration, challenges, and learning. You will be working in a supportive team environment, and as a casual staff member you get 10% pay in lieu of vacation and paid holidays. Learn more about The Centre and our services: www.the-centre.org. THE CENTRE FOR CHILD DEVELOPMENT IS AN EQUAL OPPORTUNITY EMPLOYER. We are looking forward to reviewing your application, however, due to the volume of submissions we receive, we are unfortunately unable to respond to everyone. Only shortlisted candidates will be contacted. To comply with Canadian Law, all candidates being offered a position with The Centre must be legally entitled to work in Canada.