Clinic Coordinator - Surrey/Delta

Collage; Surrey; On-site; CAD 28,000 - 29,000; Full time

Benefits offered by this job

Extended health care including vision

Training Budget

Company events

Job summary

Symbiosis Pediatric Therapy invites applications for a Clinic Coordinator/Administrative Assistant to support our Surrey and Delta locations. This in-person role is scheduled weekdays with occasional weekend shifts, offering 30-40 hours per week in a fast-paced clinical setting.

The successful candidate will organize daily operations, coordinate appointments, and assist families and staff while engaging with neurodivergent children and their families in a compassionate, professional manner.

Qualifications

• Secondary school education preferred.
• Medical office experience is a plus.
• Proficiency with Word, Excel and Google Workspace.
• Familiarity with Jane appointment-booking software is an asset.
• Ability to handle confidential information discreetly.

Responsibilities

• Support daily clinic operations and administrative tasks.
• Assist with appointment scheduling and coordination.
• Answer phone calls and facilitate new intakes.
• Communicate professionally with families, clinicians and team.
• Maintain accurate records and protect confidentiality.
• Support operations at both Surrey and Delta locations.
• Assist the Clinic Manager and team with additional tasks as needed.

Skills

Strong organizational skills

Multitasking abilities

Time management

Professional communication

Team collaboration

Independent work

Education

Secondary school education preferred

Tools

Microsoft Word

Excel

Google Workspace

Jane appointment-booking

Job description

Administrative Full Time Surrey, BC $20 - $21 CAD per hour

Symbiosis Pediatric Therapy is a well-established multidisciplinary clinic specializing in therapy and consultation services for neurodivergent children and their families.

We are seeking a highly organized, motivated, and dependable Clinic Coordinator/Administrative Assistant to support our Surrey and Delta locations. This is a dual-location position, and the successful candidate must be comfortable working at both clinics as scheduled.

Position Overview

• Hours: Approximately 30-40 hours per week
• Schedule: Weekdays, Monday to Friday, 1:00 p.m. - 6:00 p.m, plus an 8-hour shift on Saturdays (8:30 am - 5 pm)
• Work location: In person at our Surrey and Delta clinics

As a Clinic Coordinator/Administrative Assistant, you will play an important role in ensuring the smooth day-to-day operation of our clinics. You will work closely with the Clinic Manager and administrative team to support daily operations, coordinate appointments, and assist families and staff.

Interacting with neurodivergent children and their families will be an important part of this role. We are looking for someone who is approachable, compassionate, organized, and able to thrive in a busy clinical environment.

This is an excellent entry-level or mid-level opportunity for someone interested in building a career in healthcare administration.

Key Responsibilities

• Support daily clinic operations and administrative tasks.
• Assist with appointment scheduling and coordination.
• Answering phone calls, facilitating new intakes
• Communicate professionally with families, clinicians, and team members.
• Maintain accurate records and handle confidential information with discretion.
• Support administrative workflows across both Surrey and Delta locations.
• Assist the Clinic Manager and administrative team with additional operational tasks as needed.

Requirements

• Strong organizational, multitasking, and time-management skills.
• Excellent written and verbal communication skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Tact and discretion when handling confidential information.
• Proficiency in Microsoft Word, Excel, and Google Workspace (Docs, Sheets, and Drive) is preferred.
• Familiarity with Jane appointment-booking software is an asset.
• Knowledge of Ministry of Children and Family Development (MCFD) third-party funding processes and services for families in the autism and neurodivergent community is an asset.
• Flexibility to work at both Surrey and Delta locations as scheduled.
• Job type: 30-40 hours per week
• Education: Secondary school education preferred
• Experience: Medical office experience of at least one year preferred
• Work setting: In person, across two clinic locations
• Company events
• Training Budget
• Extended health care including vision & dental