Receptionist - Casual

Collage; Kamloops; On-site; CAD 36,000 - 41,000; Part time

Benefits offered by this job

Employee Assistance Program

Vacation pay 10.6%

Paid sick days

Fully paid training & development

Community involvement

Job summary

Interior Community Services is seeking a Receptionist in Kamloops, BC. The casual, on-call role focuses on welcoming visitors, handling inquiries, and providing clerical support within a busy community services environment.

Responsibilities include greeting clients, managing phones and payments, data entry, mail and supplies management, and assisting with accounting tasks under supervision. Strong MS Office skills and reliable teamwork are essential.

Qualifications

• Diploma or certificate in business/office administration or related field.
• Experience providing administrative support and customer service in a busy office setting.
• Flexibility in schedule to provide backup coverage for vacation and sick days of regular employees.
• Consent to Criminal Record Checks with vulnerable sector search.
• Union membership with a 1.85% Union Dues deduction from the pay.
• BC Class 5 Driver's License and access to a reliable vehicle is an asset.

Responsibilities

• Greet clients warmly and assist them with inquiries, creating a positive and welcoming environment.
• Answer incoming calls, take messages, and redirect calls as necessary.
• Handle payments, issue receipts, and manage transactions.
• Input data accurately into relevant systems and maintain organized records.
• Handle incoming and outgoing mail, including sorting and distribution.
• Take charge of supply orders and ensure items are stocked.
• Assist with various administrative and clerical accounting tasks.

Skills

Microsoft Office

Customer service

Data entry

Phone etiquette

Teamwork

Attention to detail

Sage 50

Canva

Excel

Outlook

Publisher

Education

Diploma or Certificate in Business/Office Administration

Tools

Sage 50

Canva

Job description

Administration Casual Kamloops, BC $25.91 - $29.75 CAD per hour

• Diploma or Certificate in Business/Office Administration or related field
• Related experience providing administrative support and customer service in a busy office setting
• Or an equivalent combination of education, training, and experience.
• Flexibility in schedule to provide backup coverage for vacation and sick days of regular employees
• Consent to Criminal Record Checks with vulnerable sector search
• This position requires Union membership with a 1.85% Union Dues deduction from the pay
• BC Class 5 Driver's License and access to a reliable vehicle is an asset

BENEFITS

• Compensation: $25.91-$29.75 per hour (Grid 7 as per collective agreement)
• Employee and Family Assistance Program
• 10.6% additional pay with each paycheck for vacation and stats
• 5 fully paid sick days per year
• Wage increases with every 2000 hrs. of seniority, up until Step 4
• Fully paid training and professional development opportunities
• Community involvement and wellbeing activities
• Priority as an internal candidate for future job vacancies
• Interior Community Services is a Municipal Pension Plan (MPP) employer. Casual employees' entitlement to MPP is determined based on the candidate's current contribution status. If you are already a contributing member, then your contributions are continued without interruptions.

ABOUT THE JOB:

As the welcoming face of Interior Community Services, our Receptionist serves as the initial point of contact for all visitors where their warm and professional interactions set the tone for a positive and inclusive experience for the community members accessing our services.

The key responsibilities include:

• Client Interaction: Greet clients warmly and assist them with their inquiries, creating a positive and welcoming environment.
• Phone Management: Answer incoming calls, take messages, and redirect calls as necessary to ensure efficient communication.
• Financial Transactions: Handle payments, issue receipts, and manage transactions related to our services, demonstrating accuracy and attention to detail.
• Data Entry and Tracking: Input data accurately into relevant systems and maintain organized records for efficient retrieval.
• Mail Processing: Handle incoming and outgoing mail, including sorting, distribution, and processing as required.
• Supplies Management: Take charge of supply orders, ensuring that necessary items are stocked for smooth day-to-day operations.
• Administrative Support: Assist with various administrative and clerical accounting tasks as assigned by supervisors.

SKILLS, KNOWLEDGE, and ABILITIES:

• Strong skills in Microsoft Office programs (Outlook email, Word, Publisher, Excel)
• Proficiency in navigating various digital platforms and software, with a strong aptitude for learning new programs.
• Familiarity with Sage 50 is an asset.
• Familiarity with Canva is an asset.
• Strong interpersonal and client service skills.
• Strong professional communication skills, both written and verbal.
• Attention to detail and accuracy.
• Ability to work effectively as part of a team and independently with little supervision.
• Strong organizational and time management skills.
• Ability to effectively handle multiple demands.
• Professional and courteous customer service.

PROGRAM: Administration

STATUS: Casual

SCHEDULE: On-call within the office hours of Monday to Friday, 8:30 am- 4:30 pm

REPORTS TO: HR Director

COMPENSATION: $25.91-$29.75 per hour (Grid 7 as per collective agreement)

If you need any accommodations at any stage of the hiring process, contact us at [e-mail].

Interior Community Services is proud to be an equal-opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants who are legally entitled to work in Canada will receive consideration for employment without regard to race, color, religion, visible or invisible diverse abilities, gender, gender identity or expression, sexual orientation, national origin, age, or, citizenship or immigration status. Where bona fide occupational requirements limit the applicant selection, the burden of proof rests with the Employer.