Administrative & Customer Service Support

Novamen; Blackfalds; On-site; CAD 34,000 - 52,000; Full time

Benefits offered by this job

Comprehensive health benefits that run

Competitive pay structure

Enjoyable and relaxed small business氷

Company dinners/events

Job summary

Novamen Inc. is seeking a motivated Administrative & Customer Service Support for full-time or part-time (minimum 30 hours per week) to join our Western Canada operations.

The role includes receptionist duties, handling customer inquiries, and ensuring timely distribution of internal documents. The ideal candidate will have administrative experience, strong communication, and proficiency in Word, Excel and Outlook.

Qualifications

• Previous experience as an administrative assistant or similar role is preferred.
• Customer service experience is preferred.
• Experience working with QuickBooks is preferred.
• Proficient oral and written communication skills with the ability to proofread internal documents.
• Strong organizational, multi-tasking and problem-solving skills.
• Excellent time management and attention to detail.
• Proficient in Word, Excel & Outlook.

Responsibilities

• Full receptionist duties such as mail, greeting customers and answering phones.
• Handle customer inquiries via phone, e-mail and general correspondence.
• Prepare or edit internal documents and ensure that they are distributed to the correct departments in a timely manner.
• Assist in processing orders, invoicing and obtaining freight quotes.
• Filing and file management, both physical and electronic.
• Make coffee and manage inventory of coffee supplies.
• Assist all departments with administrative tasks as needed.

Skills

Communication

Organization

Multitasking

Proofreading

Time management

Attention to detail

Tools

QuickBooks

Word

Excel

Outlook

Job description

Novamen Inc. is a successful chemical distribution company operating out of Western Canada for over a decade. We value the success of our employees and strive to build a work environment that promotes their professional and personal development goals. When you join our team, you can expect to be part of a collaboration focused group of individuals that strive to support each other and grow together.

We are looking for a Full-Time or Part-Time (minimum 30 hours per week) Administrative & Customer Service Support. Our ideal candidate is a keen multitasker with strong teamwork skills and an overall positive and helpful attitude.

Responsibilities:

• Full receptionist duties such as mail, greeting customers and answering phones
• Handle customer inquiries via phone, e-mail and general correspondence
• Prepare or edit internal documents and ensure that they are distributed to the correct departments in a timely manner
• Assist in processing orders, invoicing and obtaining freight quotes
• Filing and file management, both physical and electronic
  
• Make coffee and manage inventory of coffee supplies
• Assist all departments with administrative tasks as needed

Requirements:

• Previous experience as an administrative assistant or similar role is preferred
• Customer service experience is preferred
• Experience working with QuickBooks is preferred
• Proficient oral and written communication skills with the ability to proofread internal documents
• Strong organizational, multi-tasking and problem-solving skills
• Excellent time management and attention to detail
• Proficient in Word, Excel & Outlook

What we offer:

• Comprehensive health benefits that start right away
• Competitive pay structure
• Enjoyable and relaxed small business atmosphere
• Company dinners/events

Schedule:

• Monday to Friday
• 8:00am to 4:30pm (This position can be between 30 to 40 hours depending on the needs of the candidate, we will be flexible for the right person)
• 30 minute unpaid lunch break

We are an equal opportunity employer and consider all qualified applicants.