Administrative Coordinator - Regulatory Services

Quantum; Toronto; Hybrid; CAD 28.000 - 40.000; Teilzeit

Zusammenfassung

Quantum (Canada) seeks an Administrative Coordinator to support Regulatory Services in Toronto. The role combines administrative coordination, customer service, and precise document processing.

You will handle applications, maintain records, respond to inquiries, and assist with registration and compliance activities. Ideal candidates are organized, resourceful, and comfortable in a fast-paced environment where accuracy and professionalism are essential.

Qualifikationen

• 2+ years of experience in administration, customer service, or application processing.
• Strong customer service skills with professional, clear communication.
• Excellent organizational skills with the ability to manage multiple tasks and deadlines.

Aufgaben

• Review and process applications and supporting documentation for accuracy and policy alignment.
• Respond to inquiries from applicants, members, and stakeholders via email and phone.
• Assist individuals with navigating application processes and resolving documentation questions.
• Coordinate renewals, record updates, compliance Tracking, and follow-up communications.
• Maintain accurate information in internal databases, spreadsheets, and filing systems.
• Prepare correspondence, reports, and administrative documentation.

Kenntnisse

Customer service

Organization

Attention to detail

Communication

Ausbildung

Post-secondary education in Business Administration

Post-secondary education in Office Administration

Tools

CRM systems

Databases

Salesforce (asset)

Jobbeschreibung

# Administrative Coordinator - Regulatory Servicesback to job searchref. no.1003918typeHybridlocationToronto, ONsalary$25statusTemporary**Position:** Administrative Coordinator - Regulatory Services **Location:** Toronto, ON (Hybrid) **Salary:** $25 per hour **Posting Type:** Open vacancy **Job Type:** 6-month contract with potential for extension or permanent employment We are currently seeking a detail-oriented **Administrative Coordinator** to join a well-established professional organization in Toronto. This is a hybrid opportunity ideal for someone who enjoys a combination of administrative coordination, customer service, and detailed document processing. The successful candidate will assist with applications, maintain accurate records, respond to inquiries, and support various registration and compliance-related processes. We are looking for someone who is organized, resourceful, and comfortable working in a fast-paced environment where accuracy, professionalism, and excellent customer service are essential. **Key Responsibilities:** - Review and process applications and supporting documentation, ensuring information is accurate, complete, and aligned with established policies and procedures. - Respond to inquiries from applicants, members, and other stakeholders via email and phone, providing professional and timely customer service. - Assist individuals with navigating application processes, understanding requirements, and resolving documentation or registration-related inquiries. - Coordinate administrative activities, including renewals, record updates, compliance tracking, and follow-up communications. - Maintain accurate and up-to-date information within internal databases, spreadsheets, and electronic filing systems. - Prepare correspondence, reports, letters, and other administrative documentation. - Review records and supporting materials to identify missing information, discrepancies, or outstanding requirements. - Track deadlines, monitor application statuses, and follow up with individuals to ensure timely processing. - Support internal teams with regulatory administration, file reviews, and special projects. - Identify opportunities to improve administrative workflows, documentation processes, and overall service delivery. **Qualifications and Experience:** - Post-secondary education in Business Administration, Office Administration, or a related field is preferred. - 2+ years of experience in administration, customer service, application processing, or a similar office-based role. - Strong customer service skills with the ability to respond to inquiries professionally, clearly, and patiently. - Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and deadlines. - Experience using CRM systems, databases, or Salesforce is considered an asset. **Please send your resume in Word version to** **[e-mail]****.**