Administrative Associate (12 Month Contract)

CBI Health; Ottawa; Hybrid; CAD 35,000 - 43,000; Full time

Benefits offered by this job

Flexible hours

Group health benefits

Dental benefits

Vision benefits

Job summary

CBI Health is seeking an Administrative Associate at our Ottawa office to support front-desk operations and daily admin tasks in a collaborative healthcare setting. You will handle calls, greet clients, manage charts and data entry, and help schedule appointments while delivering excellent customer service in a hybrid work arrangement.

This 12-month contract offers flexible hours, competitive compensation, and benefits.

Qualifications

• 1 to 2 years experience in a reception or customer service role is an asset.
• A post-secondary education in medical office/business administration is an asset.
• Experience using Microsoft Office (Word, Excel and Outlook) and a publishing program.
• A professional approach to customer service.
• A creative approach with a can-do attitude.
• Effective problem-solving skills.
• The ability to work fluently in both English and French is an asset.

Responsibilities

• Direct incoming calls received and provide callers with information about our services.
• Be the first point of contact for clients in the office.
• Pull charts used for daily appointments, file charts, reports and other correspondence.
• Enter client data, client charges, collect payments and issues receipts.
• Manage the appointment schedule to minimize cancelled appointments and vacancies.
• Perform general office duties and provide administrative support.

Skills

Customer service

Microsoft Office

English/French bilingual

Communication

Education

Medical office/business administration

Tools

Microsoft Word

Microsoft Excel

Outlook

Publishing program

Job description

Administrative Associate (12 Month Contract)

Job Category: Office

Requisition Number: ADMIN036088

• Posted : October 15, 2026
• Full-Time
• Hybrid

Locations

Showing 1 location

Community Rehabilitation Services
161 Greenbank Rd
101
Ottawa, ON K2H 5V6, CAN

Description

CBI Health is Canada's leading community healthcare provider. Our national interdisciplinary network of healthcare staff and professionals is over 2,500 strong, and we continue to find ways to innovate our services to provide better recovery and support for our clients.

We’re changing how healthcare is experienced. We believe it starts with putting our clients first. Our diverse healthcare team works together with our clients to address all parts of their life, to provide data-driven solutions and better health outcomes. Learn more at cbihealth.ca .

About this opportunity

Are your organizational skills enhanced by a can-do attitude and a commitment to exemplary customer service? If so, CBI Health has an excellent opportunity for you to join our team as an administrative professional. As a full-time Administrative Associate at our Ottawa office, you will be the face and voice of an accredited, innovative healthcare organization providing high-quality services throughout the community.

This is a hybrid position in which up to 70% of the work week may be completed remotely.

Salary:$39,000 per year

Take an inside look at what you’ll do each day

• Direct incoming calls received and provide callers with information about our services
• Be the first point of contact for clients in the office
• Pull charts used for daily appointments, file charts, reports and other correspondence
• Enter client data, client charges, collect payments and issues receipts
• Manage the appointment schedule to minimize cancelled appointments and vacancies
• Perform general office duties and provide administrative support

What you need to be successful

• 1 to 2 years experience in a reception or customer service role is an asset
• A post-secondary education in medical office/business administration is an asset
• Experience using Microsoft Office (Word, Excel and Outlook) and a publishing program
• A professional approach to customer service
• A creative approach with a can-do attitude
• Effective problem-solving skills
• The ability to work fluently in both English and French is an asset

What CBI Health offers you

• Continuous learning and skills development, including management opportunities
• Competitive compensation with comprehensive benefits and rewards package, including group health, dental and vision benefits, paid 100% by the employer
• Flexible hours, which allow work-life balance and focus on quality of life

About us

For millions of Canadians, CBI Health is where better begins. We are Canada’s leading community healthcare provider, reliably delivering innovative rehabilitation and home care programs that help our clients achieve their health goals. With 250+ locations and supporting more than 800 communities, people are at the heart of what we do. Every day, all across the country, our 13,000 staff work together to make a meaningful difference in our clients’ lives and help shape healthcare for the better. Learn more at cbihealth.ca .

CBI Health is proud to be recognized by Deloitte as one of Canada’s Best Managed Companies for the 15th year in a row. A huge thank you to all our team members, whose dedication, passion, and innovation have enabled us to achieve this recognition year after year.

CBI Health is committed to providing a diverse, equitable, and inclusive workplace where everyone feels safe and accepted as their authentic selves. We actively seek qualified candidates who share our commitment to equity and inclusion and contribute to the diversification of ideas and perspectives that help us innovate and provide the best possible care to our clients.

We welcome applications from all individuals regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristics that make each of us different.