administrative assistant - office

Brokerunion Insurance; Pickering; On-site; CAD 40,000 - 60,000; Full time

Job summary

Brokerunion Insurance is seeking an administrative professional to coordinate office procedures and provide customer support in a busy insurance environment. The candidate will play a key role in establishing office protocols, scheduling appointments, and maintaining client relations. Required skills include organization, multitasking, and a client-focused approach, contributing to a dynamic and supportive workplace.

Benefits

Other benefits

Qualifications

• Experience of 1 to less than 2 years required.
• Ability to multitask and work under pressure.
• Criminal record check needed.

Responsibilities

• Establish and implement office policies and procedures.
• Provide customer service and support.
• Consult with clients after sale.

Skills

Organization

Flexibility

Client focus

Time management

Education

Secondary (high) school graduation certificate

Job description

• Secondary (high) school graduation certificate
• Hindi

Work setting

• Insurance

Tasks

• Establish and implement policies and procedures
• Determine and establish office procedures and routines
• Schedule and confirm appointments
• Answer telephone and relay telephone calls and messages
• Compile data, statistics and other information
• Respond to employee questions and complaints
• Order office supplies and maintain inventory
• Greet people and direct them to contacts or service areas
• Set up and maintain manual and computerized information filing systems
• Type and proofread correspondence, forms and other documents
• Provide customer service
• Maintain and manage digital database
• Consult with clients after sale to provide ongoing support
• Plan, organize, direct, control and evaluate daily operations

Security and safety

• Criminal record check

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Large caseload
• Work with minimal supervision

Personal suitability

• Ability to multitask
• Flexibility
• Judgement
• Organized
• Team player
• Accurate
• Client focus
• Reliability
• Time management
• Accountability
• Quick learner

Experience

• 1 year to less than 2 years

Other benefits

• Other benefits

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