Administrative Assistant, Full-Time

Barrie and Community Family Health Team; Barrie; On-site; CAD 29,000 - 32,000; Full time

Benefits offered by this job

Extended health care benefits

Job summary

Barrie and Community Family Health Team in Barrie, ON is seeking a motivated Administrative Assistant to support the Family Medicine Teaching Unit. You will coordinate appointments, answer inquiries, triage calls, and ensure smooth patient flow in a busy clinical setting.

The ideal candidate has Medical Office Administration and Terminology certification, at least one year of experience, and proficiency with Accuro EMR and Microsoft Office.

Qualifications

• Certificate in Medical Office Administration and Terminology is required.
• 1+ year experience in a busy medical office with multiple providers.
• Hands-on experience with Accuro EMR is required.
• Proficient with Microsoft Office and general computer systems.

Responsibilities

• Coordinate, schedule, and manage patient appointments across multiple providers
• Handle a high volume of incoming phone calls and patient inquiries
• Triage calls and ensure patients are directed to appropriate care or appointments
• Address patient concerns professionally and efficiently, in person and by phone
• Process and manage incoming faxes, reports, and EMR documentation daily
• Maintain accurate and confidential patient records in Accuro EMR
• Communicate securely with patients using Medeo/OceanMD platforms
• Process third-party billing and payments
• Support smooth clinic operations as part of a multidisciplinary healthcare team

Skills

Excellent communication

Strong organizational skills

Ability to multitask

Patient-focused attitude

Education

Medical Office Administration and Terminology Certificate

Tools

Accuro EMR

Medeo/OceanMD

Microsoft Office

Job description

Full-Time Administrative Assistant

Family Medicine Teaching Unit

Location: Barrie, ON

We are seeking a motivated and organized Administrative Assistant to join our Family

Medicine Teaching Unit in Barrie. In this fast-paced clinical environment, you will play a

key role in supporting a large interdisciplinary team, including family physicians, resident

physicians, nurse practitioners, locum physicians, and nurses, while ensuring smooth

day-to-day administrative operations, efficient patient flow, and an exceptional patient

experience.

This position is ideal for someone who thrives in a busy healthcare setting, enjoys

working with people, and is confident managing multiple priorities with accuracy and

professionalism.

What You'll Do

• Coordinate, schedule, and manage patient appointments across multiple providers


• Handle a high volume of incoming phone calls and patient inquiries


• Triage calls and ensure patients are directed to appropriate care or appointments


• Address patient concerns professionally and efficiently, in person and by phone


• Process and manage incoming faxes, reports, and EMR documentation daily


• Maintain accurate and confidential patient records in Accuro EMR


• Communicate securely with patients using Medeo/OceanMD platforms


• Process third-party billing and payments


• Support smooth clinic operations as part of a multidisciplinary healthcare team

What We're Looking For

• Medical Office Administration and Terminology Certificate (required)


• 1+ year experience in a busy medical office setting with multiple providers


• Hands-on experience with Accuro EMR (required)


• Strong multitasking skills in a high-volume environment


• Excellent communication skills (written, verbal, and interpersonal)


• Strong attention to detail and organizational abilities


• Comfortable working independently and as part of a team


• Proficient with Microsoft Office, email, and general computer systems


• Patient-focused, professional, and compassionate approach


• Quick learner with a proactive and positive attitude

What We Offer

• Full-time position (35 hours/week)


• Extended health care benefits


• Wages: $21 - $23.50/hr

We do not use AI to screen, assess, or select applicants for the position.

Notice: This job ad is posted on the Barrie and Community Family Health Team (BCFHT) website on behalf of a separate office, and all recruitment activities are independent from the BCFHT. Please direct applications and inquiries to the hiring office only.

(BCFHT) website on behalf of a separate office, and all recruitment activities are independent from the BCFHT. Please direct applications and inquiries to the hiring office only.