Administrative assistant, dental

Kibbi; Whitby; On-site; CAD 45,000 - 60,000; Full time

Job summary

Kibbi in Canada is seeking a detail-oriented Medical Office Administrator to support a clinic setting. You will coordinate information flow, interview patients, manage appointments, file and enter data, and train staff on software.

The role requires 2+ years of experience, a college diploma (1–2 years), and strong communication and organizational skills to maintain client focus in a fast-paced clinic environment.

Qualifications

• College certificate or diploma in a related program (1–2 years).
• 2 years to less than 3 years of experience or equivalent experience.

Responsibilities

• Coordinate the flow of information within the clinic.
• Interview patients to obtain case histories.
• Open and distribute regular and electronic mail and materials.
• Schedule and confirm appointments.
• Train staff in procedures and software.
• Complete insurance and other claim forms.
• Maintain filing system.
• Order supplies and manage inventory.
• Enter and format medical reports and prepare documents.
• Provide customer service.

Skills

Communication

Attention to detail

Organized

Team player

Customer service

Initiative

Reliability

Judgement

Flexibility

Interpersonal skills

Education

College certificate or diploma (1–2 years)

Tools

Office software

Data entry

Medical reporting formatting

Job description

• Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• Experience: 2 years to less than 3 years
• or equivalent experience

WORK SETTING

• Clinic

TASKS

• Coordinate the flow of information
• Interview patients to obtain case histories
• Open and distribute regular and electronic incoming mail and other material
• Schedule and confirm appointments
• Train staff in procedures and in use of current software
• Complete insurance and other claim forms
• Maintain filing system
• Order supplies and maintain inventory
• Arrange travel, related itineraries and make reservations
• Determine and establish office procedures and routines
• Enter and format electronically based medical reports and correspondence and prepare spreadsheets and documents for review
• Initiate and maintain confidential medical files and records
• Prepare draft agendas for meetings and take, transcribe and distribute minutes
• Perform data entry
• Provide customer service

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Fast-paced environment
• Attention to detail

PERSONAL SUITABILITY

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Judgement
• Organized
• Reliability
• Team player

EMPLOYMENT TERMS OPTIONS

• Morning
• Day
• Work Term: Permanent
• Work Language: English
• Hours: 38 hours per week