Administrative Assistant

Jobtailor; Toronto; On-site; CAD 42,000 - 54,000; Full time

Job summary

Jobtailor in Toronto, Canada is seeking an organized Administrative Assistant to support email and calendar management, travel bookings, and expense coding. The role requires strong client service and the ability to balance independent work with team collaboration.

You will assist with Salesforce activities and document management, back up teammates, and contribute to policy and procedure support. This role emphasizes proactive service delivery and ongoing professional development.

Qualifications

• Strong client service orientation and commitment to exceptional service delivery.
• Ability to work independently and in a team to manage multiple tasks.
• Excellent judgement and problem-solving skills to handle complex administrative inquiries.
• Exceptional organizational skills to manage calendar, travel, and documentation.
• Effective listening and communication to coordinate with internal teams and clients.

Responsibilities

• Proactive management of email/calendar and event scheduling.
• Travel coordination and bookings.
• Expense reports and vendor invoice coding.
• Salesforce activities and document management support.
• Backup for team members.
• Support for technology, policies, and procedures.
• Ongoing development of professional skills.
• Assist with administrative duties and projects.

Skills

Strong client service focus

Excellent judgement

Problem-solving skills

Exceptional organizational skills

Effective listening & communication

Tools

M365

Salesforce

Job description

• Proactive management of email/calendar and event scheduling
• Travel coordination and bookings
• Expense reports and vendor invoice coding
• Salesforce activities and document management support
• Backup for team members
• Support for technology, policies, and procedures
• Ongoing development of professional skills
• Assist with administrative duties and projects

Requirements

• Strong client service focus
• Commitment to exceptional service delivery
• Ability to work independently and in a team
• Excellent judgement and problem-solving skills
• Exceptional organizational skills
• Effective listening and communication skills
• Ability to leverage AI-powered tools
• Proficiency in M365
• Experience in customer service or administration

Core Competencies

Demonstrates strong client service focus and exceptional organizational skills while effectively managing administrative duties, travel coordination, and document management. Proficient in leveraging AI-powered tools and M365 to enhance service delivery and support team operations.

Highest-signal resume keywords

• Client Service Focus
• Exceptional Organizational Skills
• Proficiency in M365
• Problem-Solving Skills
• Experience in Administration

ATS Optimization Keywords

Soft Skills

• Excellent Judgement
• Effective Listening
• Communication Skills
• Ability to Work Independently
• Team Collaboration

Industry Keywords

• Expense Reports
• Vendor Invoice Coding
• Event Scheduling
• Travel Coordination
• Administrative Duties

Tools & Technologies

• AI-Powered Tools
• Salesforce