Admin/Receptionist

Knead Registered Massage Therapy; Nanaimo; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading company in the wellness industry is seeking a warm and organized Administrative Assistant to manage front-end operations. The ideal candidate thrives in a supportive role, ensuring smooth communication and scheduling. This part-time position offers a starting wage of $18.00, with potential for growth after training. Join a compassionate team dedicated to client care and operational excellence.

Qualifications

• Experience in a client-service setting is a bonus.

Responsibilities

• Handle front-line communication with kindness and professionalism.
• Book client appointments with care and accuracy.
• Manage therapist schedules efficiently.

Skills

Communication

Organization

Detail-oriented

Job description

Administrative Assistant

Compassionate. Capable. Calm under pressure. That’s you.

We are seeking an Administrative Assistant who is warm, organized, and confident managing the front-end work that keeps everything running smoothly. If you're someone who thrives supporting others and handles tasks with care and precision — we want to hear from you.

Location: Knead Registered Massage Therapy

Job Type: Part Time

Key Responsibilities:

1. Handle front-line communication with kindness and professionalism (phone & email etiquette is a must)
2. Book client appointments with care and accuracy
3. Manage therapist schedules efficiently and thoughtfully
4. Support client care with warmth and discretion
5. Oversee billing, invoicing, and payment follow-ups
6. Maintain cleanliness and organization (including laundry!)
7. Assist with social media content
8. Learn and operate scheduling and billing systems quickly and efficiently

We’re Looking For Someone Who Is:

• Honest, kind, and warm-hearted
• Highly organized and detail-oriented
• Punctual, reliable, and self-motivated
• Excellent with written and verbal communication
• Coachable, flexible, and quick to learn new systems
• Experienced and demonstrate a professional demeanor
• Able to work independently

Bonus If You Have:

• Experience in a client-service setting
• Familiarity with software like JaneApp and other similar tools

Starting Wage: Minimum Wage - $18.00 to start. Post training and probation, room to grow!