Admitting - Switchboard Clerk

Vancouver Island Health Authority; Duncan; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Admitting-Switchboard Clerk to join their team. In this pivotal role, you will ensure patient safety and quality service by performing various clerical duties, including admitting, switchboard operations, and reception tasks. The ideal candidate will possess strong communication skills, a solid understanding of medical terminology, and the ability to operate related equipment efficiently. This position offers a unique opportunity to contribute to a multi-site healthcare environment where your efforts directly impact patient care and safety. If you are passionate about supporting healthcare operations, this role is perfect for you.

Qualifications

• Grade 12 education with two years of recent related experience required.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Perform admitting, switchboard, cashier, and reception duties.
• Utilize various computerized systems for a multi-site operation.

Skills

Keyboarding at 45 wpm

Knowledge of medical terminology

Operate related equipment

Effective communication (verbal and written)

Interpersonal skills

Physical capability to perform duties

Education

Grade 12

Two years' recent related experience

Job description

Admitting - Switchboard Clerk - (212917)

Work Area: FBA Only

Multi-Site

Travel Requirement: No

Shift Start Time/End Time: 0700-1900, 1900-0700, 0630-1430, 1430-2112, 0830-1730, 0800-1730, 1130-2100 / As required

Days Off: As required

Vacancy Type: Casual

Salary Range (Hourly Rate): $27.56 - $27.56

Paid FTE: N/A

Worked BI-WEEKLY HOURS: N/A

Planned Start Date: Apr. 28 2025

Approximate End Date (For Temporary Assignments ONLY): Pending Return of Incumbent

CRC required: Yes (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check)

Job Description

In accordance with the Mission, Vision and Values, and strategic directions of Vancouver Island Health Authority, patient safety is a priority and a responsibility shared by everyone at VIHA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Utilizing a variety of computerized systems and applications for a multi-site operation, the Admitting-Switchboard Clerk performs admitting, switchboard, cashier, and reception duties as well as a variety of clerical duties.

QUALIFICATIONS:

Education, Training And Experience

Grade 12 and two years' recent related experience or an equivalent combination of education, training and experience.

Skills And Abilities

• Keyboard at 45 wpm
• Knowledge of medical terminology
• Operate related equipment
• Communicate effectively, both verbally and in writing
• Deal with others effectively
• Physically carry out the duties of the position