Active Living Program Assistant (Part-Time)

YMCA of Greater Halifax/Dartmouth; Halifax; On-site; CAD 21,000 - 28,000; Part time

Benefits offered by this job

YMCA membership complimentary

Y at Home access

Childcare program discounts

Job summary

YMCA of Greater Halifax/Dartmouth is seeking a part-time Program Assistant for the YMCA Centre for Immigrant Programs in Halifax. Under the Program Coordinator, you will provide hands-on support in daily program operations and client services, ensuring smooth delivery of activities.

The role emphasizes detail orientation, proactive support, and a friendly, inclusive presence. You will assist with check-ins, space setup for events, data entry, and gathering client feedback to help improve

Qualifications

• Strong attention to detail and organizational skills with ability to manage multiple deadlines.
• Excellent interpersonal and communication skills with respectful and inclusive approach.
• Active listening and problem-solving abilities.

Responsibilities

• Provide logistical support to clients during program delivery and assist with paperwork.
• Assist clients with check-ins and direct them to resources or staff.
• Offer on-site assistance to clients engaging with the program and foster a welcoming environment.
• Assist with setup and organization of program spaces and materials for events or activities.
• Support data entry, file organization, and basic documentation tasks.
• Gather basic client feedback after events to inform program improvements.

Skills

Attention to detail

Interpersonal communication

Active listening

Team player

Multitasking

Clear information delivery

Confidentiality

Diversity & inclusion

Additional language asset

Tools

Microsoft Office

Job description

Location: YMCA Centre for Immigrant Programs

Program: Active Living

Position Status: Part-Time

Compensation: $17.69 per hour

There is potential inside all of us – we all have it in us to shine.

Every charity exists to help solve a problem – our charity exists to help solve many problems, from childcare shortages, social isolation, mental health issues, access to wellness, and more. Today, our network is spread across 100+ program locations in HRM and the province, meeting the most urgent needs of our communities in mental health supports, accessible childcare, supporting an increasing immigrant population, safe spaces for youth to grow and lead, helping to navigate a precarious labour market, delivering wellness programming for all, and creating community for isolated older adults.

We give people the tools, encouragement, and safe space to discover their inner strength. When they know someone’s in their corner, with unconditional support, they realize they can do more than they thought possible. It’s your support, expertise, and guidance that helps people ignite their full potential and shape our neighbourhoods into vibrant and healthy communities.

With us at their side, they can Shine On.

As part of your total compensation:

• Complimentary YMCA membership to our Health & Fitness facilities
• Access to Y at Home, where you can participate in fitness programs from your own home
• Discounts on YMCA childcare and camp programs

About the role:

Under the leadership and direction of the Program Coordinator, and in collaboration with program staff, the Program Assistant will provide direct, hands-on support in the daily operations of programs and services. This role focuses on assisting staff and clients in a variety of tasks, ensuring smooth delivery of services and program activities. The ideal candidate will be detail-oriented, proactive, and ready to assist with a range of service delivery tasks in a dynamic, client-focused environment.

In this role, you will:

• Provide logistical support to clients during program and service delivery, including helping them with basic tasks and navigation of the space and paperwork
• Assist clients with basic tasks like checking in, directing them to appropriate resources or staff, and answering simple inquiries
• Offer on-site assistance to clients as they engage with the program
• Ensure clients feel welcomed and supported by offering a friendly and helpful presence
• Assist with the setup and organization of program space and materials for events or activities, such as workshops, orientation sessions, or community meetings
• Help clean up and organize after events, returning spaces to their original condition
• Provide support to the team which may include data entry, file organization, and basic documentation tasks
• Assist with the collection of basic feedback from clients after events or activities to inform program improvements
• Provide general assistance to the program team as needed, helping with tasks that support the overall function of the program
• Help maintain a welcoming, inclusive clean, and organized environment for clients and staff
• Support the team with recruitment and promotion efforts

Education and skills qualifications:

• Strong attention to detail, organizational skills, and the ability to manage multiple competing deadlines and tasks
• Ability to present information clearly and concisely
• Excellent interpersonal and communication skills, with a respectful and inclusive approach to working with clients, coworkers, and partners
• Demonstrated active listening and problem-solving
• Cooperative, adaptable, and positive team player
• Advanced proficiency in Microsoft Office (e.g., Publisher, Excel, Word, Office 365)
• Ability to maintain confidentiality and appropriate boundaries with client
• Capacity to thrive in a fast-paced environment with varying situations
• Ability to create welcoming, safe, and inclusive program environments
• Experience working with diverse communities, youth, seniors, or newcomers considered an asset
• Additional Language considered an asset

Please note that all successful candidates are required to provide:

• A Criminal Record Check, Vulnerable Sector Check, and Child Abuse Register Check (less than 6 months old), if 18 years of age or older

Please note that background checks are reviewed on an individual basis – offenses, if any, are based on role and Child Safeguarding requirements, and may not eliminate candidates from employment at our YMCA.

At the YMCA, we are committed to fostering a diverse, inclusive, and equitable workplace where every team member feels valued, respected, and empowered to bring their full, authentic selves to work. We believe that a variety of perspectives, backgrounds, and experiences enrich our organization, enabling us to better serve our community and achieve our mission. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, including Black, Indigenous, People of Colour, racially diverse, 2SLGBTQIA+ individuals, gender-diverse people, people with diverse abilities, members of ethnic minorities and faith groups, foreign-born residents, and veterans to apply.

If you require accommodation during the hiring process, please inform us in advance to arrange reasonable and appropriate accommodation.