Activation & Revenue Lead - Hybrid (Toronto)

Jaide Health; Toronto; Hybrid; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid work model

Equity options

Catered team lunches

Dog-friendly office

Competitive compensation and benefits

Job summary

Float is seeking a Customer Activation Manager (CAM) to own the most critical phase of the customer journey—turning newly signed accounts into fully activated, revenue-generating customers. Sitting within our Sales organization, this role blends commercial impact with operational excellence: you’ll manage activations end-to-end, drive adoption momentum, and ensure customers realize tangible value fast.

You’ll lead the 120-day activation window, guiding customers through onboarding readiness,

Qualifications

• Experience with implementation/onboarding in SaaS/fintech environments.
• Proven ability to drive activation metrics and adoption.
• Strong communication and cross-functional collaboration skills.

Responsibilities

• Activate a portfolio of activations from handoff to go-live, achieving 80%+ onboarded spend within 120 days.
• Deliver fast, structured activations to drive early ROI and value realization.
• Own commercial outcomes by guiding customers toward revenue-generating usage and outcomes.
• Coordinate with Sales, Product and Risk to meet implementation milestones with pace and precision.
• Anticipate blockers and maintain momentum, ensuring confident, active customers.
• Build scalable activation playbooks and processes for repeatable high-impact activations.

Skills

Implementation

Onboarding

Customer Success

SaaS/Fintech

Job description

Float is seeking a Customer Activation Manager (CAM) to own the most critical phase of the customer journey—turning newly signed accounts into fully activated, revenue-generating customers. Sitting within our Sales organization, this role blends commercial impact with operational excellence: you’ll manage activations end-to-end, drive adoption momentum, and ensure customers realize tangible value fast.

You’ll lead the 120-day activation window, guiding customers through onboarding readiness,