Accreditation Scheduler & Planner: Optimize Resources

Standards Council of Canada | Conseil canadien des normes; Ottawa; On-site; CAD 60,000 - 75,000; Full time

Job summary

The Standards Council of Canada, Ottawa, is seeking a Scheduler/Planner to coordinate accreditation activities across programs, scheduling qualified personnel and ensuring work meets requirements.

You will build master calendars, balance resources, review planned assessments, and prioritize work to minimize disruptions. You will collaborate with Customer Service and Technical Service staff to optimize capacity and performance.

Qualifications

• Post secondary education in business administration, science, or related discipline.
• At least 3 years' experience providing information and guidance to customers.
• At least 3 years' experience providing customer service, account support and administrative support, preferably in a technical environment.

Responsibilities

• Build and maintain relationships with contracted personnel.
• Confirm SCC ability to do the work.
• Establish long term and annual assessment calendars.
• Plan personnel qualifications.
• Scheduling assessment activities.
• Assigning assessment activities.
• Monitoring personnel and reporting on scheduling performance.
• Strengthening the business.
• Maintaining and enhancing personal competencies.
• Supporting ongoing improvements in Accreditation Services business practices.

Skills

Customer service

Account support

Administrative support

Education

Post secondary education in business administration, science, or other related discipline

Job description

The Standards Council of Canada, Ottawa, is seeking a Scheduler/Planner to coordinate accreditation activities across programs, scheduling qualified personnel and ensuring work meets requirements.

You will build master calendars, balance resources, review planned assessments, and prioritize work to minimize disruptions. You will collaborate with Customer Service and Technical Service staff to optimize capacity and performance.