Account Manager - Ontario

Fictiv; Toronto; On-site; CAD 130,000 - 189,000; Full time

Benefits offered by this job

Competitive medical insurance

401K plan

Parental leave programs

Job summary

MISUMI Americas is seeking an Account Manager to drive revenue growth across strategic accounts in the Factory Automation segment. You will engage engineering, purchasing, and leadership as a consultative partner to optimize product adoption and solve application challenges.

You will report to the Regional Sales Manager and work to develop account strategies, manage forecasts, and deliver compelling presentations to both technical and non-technical audiences. 30% overnight travel is expected.

Qualifications

• Bachelor's degree preferred in business, marketing, engineering, or related field.
• Minimum 3 years of industrial sales experience; automation/assembly experience preferred.
• Strong consultative selling and stakeholder engagement capabilities.
• High business acumen; translate customer needs into actionable solutions.

Responsibilities

• Develop and execute account-level strategies to drive revenue growth.
• Partner with internal teams to track forecasting and pipeline activity.
• Build relationships with decision-makers across engineering, purchasing, and management.
• Provide consultative support through design and purchasing cycles to drive adoption.
• Deliver professional product/service presentations to diverse audiences.
• Identify customer barriers and opportunities; propose revenue-enhancing solutions.
• Share customer insights and market trends with sales leadership and product teams.
• Collaborate with product managers and leadership on business development initiatives.
• Maintain accurate forecasts and account activity in CRM.

Skills

Account management

Consultative selling

Strategic account planning

Cross-functional collaboration

Forecasting & pipeline management

Relationship building

Communication (verbal & written)

CRM proficiency

Microsoft Office

Education

Bachelor's degree in business/marketing/engineering or related area

Tools

CRM tools

Microsoft Office

Job description

MISUMI Americas, a division of MISUMI Group, is a leading provider of standard, configurable, and custom manufacturing solutions. By integrating a vast catalog of components with a world-class digital manufacturing platform, MISUMI Americas empowers engineers and procurement teams to accelerate innovation across the entire product lifecycle. With operations in the San Francisco Bay Area and Chicago, the company serves as a vital partner for the most innovative companies in the Americas.

Impact In This Role

The Account Manager is responsible for driving revenue growth across strategic accounts within the Factory Automation business. This role develops and executes account strategies, engages cross-functional stakeholders (engineering, purchasing, and leadership), and acts as a consultative partner to customers to optimize product adoption and solve application challenges. The position also generates actionable customer insights to support new product and service development, contributing to market share expansion and long-term business growth.

You will report to the Regional Sales Manager

What You'll Be Doing

• Develop and execute account-level strategies to achieve revenue growth targets across key accounts
• Partner with internal sales teams to track forecasting, pipeline activity, and progress against goals
• Build and maintain relationships with decision-makers and influencers across engineering, purchasing, and management functions
• Provide consultative support throughout customer design and purchasing cycles to drive product adoption
• Deliver professional presentations of products and services to both technical and non-technical audiences
• Identify customer barriers, needs, and opportunities; recommend solutions to improve satisfaction and increase revenue
• Generate and communicate customer insights, competitive intelligence, and market trends to sales leadership and product teams
• Collaborate with product managers, engineers, and leadership to support business development initiatives
• Apply effective sales techniques and continuously refine approach to maximize account performance
• Maintain accurate reporting of forecasts, opportunity funnel, account activity, and progress updates
• Bachelor's degree in business, marketing, engineering, or related area is preferred.
• Minimum 3 years of industrial sales experience. Experience in selling mechanical components in automation/assembly equipment is preferred
• Strong consultative selling skills with the ability to engage multiple levels of a customer organization
• High level of business acumen with the ability to translate customer needs into actionable solutions
• Strategic thinker with ability to develop and execute account growth plans
• Excellent communication skills (verbal and written) with confidence presenting to diverse audiences
• Strong problem-solving and conflict management capabilities
• Results-driven with a focus on achieving revenue targets and measurable outcomes
• Ability to build relationships and influence stakeholders both internally and externally
• High level of ownership, accountability, and initiative
• Adaptability and responsiveness in a fast-paced, evolving environment
• Proficiency with CRM tools and Microsoft Office applications
• Industry knowledge in automation, mechanical components, or related manufacturing sectors
  (preferred)
• Experience engaging markets such as automotive, semiconductor, medical, or EV (preferred)

Physical/Travel Demands

• Occasionally transport sample cases weighing up to 10lbs into customer locations.
• 30% overnight travel.

Perks and Benefits

• Competitive medical, dental, and vision insurance
• 401K plan
• Parental leave programs
• And much, much more!

Salary Range: OTE up to $189,000 CAD plus car allowance

Interested in learning more? We look forward to hearing from you soon.

We're actively seeking teammates who:

• Bring diverse perspectives and experience to our culture and company.
• Excel at being part of a strong, empathetic team.
• Thrive in an environment emphasizing respect, honesty, collaboration, and growth.
• Have an 'always learning' mindset that celebrates learning, not just wins.
• Help us continue to build a world-class organization that values the contributions of all of our teammates

We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans.