Account Manager -North America

On-site, Remote; Toronto; Hybrid; CAD 50,000 - 80,000; Full time

Job summary

A dynamic online marketing company is seeking an Account Manager to drive revenue growth and manage client relationships. The ideal candidate will thrive in a fast-paced environment, possess strong analytical skills, and have 1-2 years of account management experience. Join a diverse team that values creativity and innovation, and contribute to exciting marketing campaigns across various regions.

Qualifications

• 1-2 years of account management experience.
• Experience in affiliate marketing or campaign management is preferred.
• Proficient in Microsoft Office (Excel, Word, PowerPoint).

Responsibilities

• Manage accounts and execute Insertion Orders.
• Prospect new accounts and enhance relationships with current accounts.
• Optimize campaigns and generate account reports.

Skills

Attention to detail

Analytical skills

Problem-solving

Self-motivated

Data-driven

Tools

Microsoft Office

Job description

We are looking to hire an Account Manager to join our team! We seek self-starters and go-getters with an entrepreneurial mindset who will thrive in a fast-paced and rewarding start-up environment. We offer a culture of inspiration, challenge, and continuous learning. As an organization that values creativity, innovative thinking, and diversity, we recognize that experience means something different to each of us. If you believe your experience, passion, and skills could add value to our team, we would love to hear from you!

Job Description:

1. Execution of Insertion Orders and legal documents – working with our legal and sales team to draft and create IOs.

2. Setting up new offers into our in-house tracking platform – gathering offer assets, creatives, and information from clients and uploading the necessary details into our platform, working with clients to ensure proper tracking.

3. Increasing revenue and customers by prospecting new accounts, maintaining and enhancing relationships with current accounts, and motivating inactive accounts to begin marketing campaigns.

4. Reacting quickly and working with the appropriate persons when an issue occurs with an account or campaign.

5. Establishing payouts competitive with the market in relation to the volume the accounts can produce.

6. Offering excellent account support through phone communication, emails, and instant messaging.

7. Developing marketing messages, static pages, and collaborating with in-house web designers to prepare ad creatives.

8. Optimizing campaigns, making changes to landing pages, and suggesting how an offer can generate the most revenue, working with clients and our internal team to implement changes.

9. Using Microsoft Office programs to generate account reports, revenue reports, and documents.

10. Compiling statistics and recommending campaigns for specific accounts.

11. Billing clients on a weekly, semi-weekly, and monthly basis – tracking and recording all sales, credits, and chargebacks.

12. Reconciling regularly with the accounting and finance departments for all accounts.

13. Following up on payments, ensuring payments are received, and taking action on overdue accounts.

About Us:

We are a premier performance online network, specializing in online marketing and advertising of mobile offers: cost-per-acquisition, app installs, mobile lead generation, and more. We are leaders in performance digital marketing with extensive experience across various consumer goods. Our commitment is to deliver top-tier traffic for our advertisers and build lasting partnerships. Our team includes Development Managers, Affiliate Managers, and Account Managers dedicated to growing our clients' revenue and market reach. As mobile pioneers, we operate in regions including Europe, Latin America, Asia, and North America, with offices in Amsterdam, Markham, Guangzhou, Tel Aviv, San Francisco, and New York.

What We Offer:

Working with us means engaging in a dynamic environment where fun and productivity go hand in hand. Surrounded by entrepreneurial colleagues in a rapidly growing company, you will grow through experimentation and discovery. Just do it!

Qualifications and Experience:

1. Strong attention to detail with the ability to handle multiple tasks and meet deadlines.

2. Self-motivated, capable of working independently and in teams in a high-volume, fast-paced environment.

3. Data-driven with strong analytical and reporting skills.

4. Proficient in Microsoft Office (Excel, Word, PowerPoint).

5. Exceptional critical thinking and problem-solving skills.

6. Ability to stay updated with current marketing trends.

7. One to two years of account management experience.

8. Experience in affiliate marketing or campaign management is preferred.

9. Knowledge of media, advertising, marketing, or digital buying, planning, and strategy is a plus.

Equal Opportunity Statement:

We are proud to be a diverse and equal opportunity employer. We do not discriminate based on race, color, religion, sex, national origin, age, sexual orientation, disability, or any other characteristic protected by law. Selection is based solely on job-related factors. We appreciate all applicants' interest; only those selected for an interview will be contacted.