Account Manager (Field-based)

Autotrader; Field; On-site; CAD 93,000 - 113,000; Full time

Benefits offered by this job

Car allowance

Shares in company

Pension

Private medical cover

28 days holiday

Job summary

Autotrader is seeking a Field-based Account Manager to cover a patch including Ipswich, Norwich, Cambridge and Peterborough. You will be the trusted business partner and face of Autotrader, supporting independent retailer customers through regular site visits and consultative guidance.

You will use Autotrader data to influence decisions, deliver tangible commercial results, and present clear narratives to optimize customers' digital product usage.

Qualifications

• Experience in a B2B Account Management role.
• Demonstrated achievement of commercial KPIs.
• A consultative approach, experience using effective questioning and listening, to understand customers’ needs and challenges.
• An excellent storyteller, with the ability to translate complex data and market insights into compelling narratives and actionable recommendations.
• Organised, proactive, and adaptable, with a proven ability to manage multiple priorities in a fast-paced environment.
• A strong collaborator who shares best practices and customer feedback internally to drive continuous improvement.

Responsibilities

• Build and maintain strong customer relationships through regular face-to-face site visits.
• Advise on short- and long-term solutions using Autotrader data.
• Translate data and market insights into actionable recommendations.
• Collaborate with internal Autotrader stakeholders to deliver optimal outcomes for customers.

Skills

B2B Account Management

Face-to-face visits

KPI achievement

Storytelling

Data-driven

Travel readiness

Collaborative

Questioning & listening

Job description

About Us

You’ve probably heard of Autotrader, but do you know what we’re all about?

About Us

You’ve probably heard of Autotrader, but do you know what we’re all about?

We're the most trusted, most visited automotive marketplace in the UK. A heritage brand and a tech innovator. We bring together vehicle buyers and sellers to give them real choices. Cars may be what we're best known for but we’re also the place for pretty much everything else on wheels, from e-bikes to caravans.

In the automotive world, change is a constant, that’s why we take our job of untangling the complex car-buying journey very seriously.

At our core, we’re all about people. We go our own way while embracing diversity and celebrating our differences. We dedicate ourselves to the idea that we work better together.

Autotrader is a beautiful, surprising and vibrant place to work. We might not be for everyone, but we could be perfect for you.

About The Role

We’re looking for an Account Manager to join our field-based team, covering a patch that includes Ipswich, Norwich, Cambridge and Peterborough.

In this field-based role, you’ll be a trusted business partner and the face of Autotrader, supporting our independent retailer customers.

You’ll build and maintain strong customer relationships through regular face-to-face site visits, working directly with customers to understand their goals and advise on short, and long-term, solutions.

You'll take a consultative approach to drive customers growth, using Autotrader data to influence decisions and deliver tangible commercial results. Using strong storytelling and presentation skills, you’ll simplify complex insights and advise customers on the best digital products to optimise their efficiency.

You’ll collaborate regularly with internal Autotrader stakeholders including other Account Managers and product specialists to deliver optimal outcomes for your customers.

This is a field-based role with regular travel (minimum 3 days per week) across the East Anglia region, and occasionally further afield, to support our retailer customers on-site. Alongside this, we have monthly collaboration time at our Autotrader offices, which will include overnight stays.

What We’re Looking For

• Experience in a B2B Account Management role, conducting face to face customer visits
• Demonstrated achievement of commercial KPI’s such as revenue growth, product adoption, or retention
• A consultative approach, experience using effective questioning and listening, to understand customers’ needs and challenges
• An excellent storyteller, with the ability to translate complex data and market insights into compelling narratives and actionable recommendations
• Organised, proactive, and adaptable, with a proven ability to manage multiple priorities in a fast-paced environment
• A strong collaborator who shares best practices and customer feedback internally to drive continuous improvement

Due to the field-based nature of this role, you will need a valid UK driving licence and a willingness to travel regularly, including occasional overnight stays.

Benefits

We’re offering a basic salary of up to £55,000, plus a car allowance of £6,000 per annum* and an additional 10% of your salary awarded to you in shares each year. These awarded shares will become yours in yearly instalments over the next three years, and you can choose to either sell them or keep them as shares.

You’ll have 28 days' holiday per year, and that’s in addition to bank holidays and half-day closures on Christmas and New Year's Eve.

That’s not all. You'll be enrolled in our pension scheme, where our standard contributions are 7% and employee contributions are 5%. We also have comprehensive private medical cover, enhanced family leave provisions, a car salary sacrifice scheme, share-save options, and much more.

We always want to give you the support you need and help prioritise your wellbeing, that’s why we provide access to 24/7 online GP and dentist, as well as specialist support for assisted fertility, gender dysphoria, menopause, period care plans and lots more.

• Car allowance is subject to eligibility terms and conditions.