Account Manager

Canadian Linen; Victoria; On-site; CAD 80,000 - 85,000; Full time

Job summary

Canadian Linen is seeking an Account Manager to identify and develop new product opportunities within the existing customer base. You will prospect, present programs, and strive to meet sales quotas.

You will penetrate the current customer base with additional categories (Uniforms, Workplace Supplies, Managed Restroom Services, First Aid and Direct Sales) and focus on securing contract renewals. You will document customer information and maintain sales reports for the service department.

Qualifications

• Customer-oriented with strong communication.
• Ability to deliver high-quality service in fast-paced environment.
• Goal-driven with problem-solving skills.
• Proficient in Microsoft Office (Outlook/Word/Excel/PowerPoint).
• Experience in Route Sales and/or B2B sales preferred.

Responsibilities

• Penetrate current customer base to generate revenue via additional categories.
• Secure contract renewals.
• Document customer information and maintain sales reports.
• Communicate product details to service department.
• Build and maintain strong customer relationships to drive sales.
• Drive systematic sampling leading to proposals.
• Collaborate with Sales and Operations to sell into current customer base.

Skills

Customer oriented

Effective communication

High quality service

Goal driven

Problem solving

Outlook

Word

Excel

PowerPoint

Education

High School Diploma or GED

Bachelor’s/Associates Degree preferred

Tools

Microsoft Office

Job description

Job Overview:

The Account Manager (AM) focuses on identifying and developing new product opportunities within the existing customer base. This role involves prospecting, presenting programs, and meeting sales quotas.

Responsibilities/Essential Functions:

• The AM is expected to penetrate the current customer base and generate revenue through additional category adds – Uniforms, Workplace Supplies, Managed Restroom Services, First Aid and Direct Sales.
• The AM will also focus on securing contract renewals.
• Key responsibilities include documenting customer information, maintaining sales reports, and communicating product details to the service department.
• The AM is responsible for building and maintaining strong relationships with customers to drive sales and identify new opportunities.
• Drive a systematic sampling program that leads to proposal generation.
• As a direct report to the Sales Manager, this position will collaborate with the Sales and Operations teams to sell into the current customer base.

Knowledge/Skills/Abilities:

• Must be customer oriented and able to communicate effectively
• Ability to provide a high quality service within a fast-paced and physically challenging environment
• Goal driven and self-motivated to include problem solving skills
• Knowledgeable in Microsoft Office applications (including Outlook, Word, Excel, PowerPoint, Internet/Intranet)

Experience/Qualifications:

• High School Diploma or GED required; Bachelor’s/Associates Degree preferred
• Prior experience in Route Sales and/or Business to Business (B2B) sales preferred

License Requirements/Certifications:

• Valid Driver's License required

Working Environment/Safety Requirements/Physical Requirements:

Safely lift and carry up to 30 lbs consistently

Compensation: The salary rate that Canadian Linen and Uniform Service reasonably expects to pay for this position ranges from $80,000-$85,000 per year depending on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include a bonus or commission.