Account Manager

Canadian Linen; Toronto; Hybrid; CAD 80,000 - 85,000; Full time

Job summary

Canadian Linen in Toronto is seeking an Account Manager to expand revenue within the existing customer base by offering additional programs and products. You will focus on securing contract renewals and building strong customer relationships to uncover new opportunities.

The role requires reporting to Sales Manager and collaborating with Sales and Operations to deliver proposals and drive revenue growth. Strong MS Office skills and a customer-focused mindset are essential.

Qualifications

• Customer orientation with strong communication skills.
• Ability to deliver high-quality service in a fast-paced environment.
• Goal-driven and self-motivated with problem-solving abilities.
• Proficient in MS Office applications (Outlook, Word, Excel, PowerPoint).

Responsibilities

• Penetrate the current customer base to generate revenue through add-ons (Uniforms, Workplace Supplies, Managed Restroom Services, First Aid, Direct Sales).
• Secure contract renewals and maintain relationships with customers.
• Document customer information, maintain sales reports, and communicate product details to the service department.
• Build and nurture strong customer relationships to drive sales and identify new opportunities.
• Drive a systematic sampling program that leads to proposal generation.
• Collaborate with Sales and Operations to sell into the current customer base.

Skills

Customer oriented

Strong communication

Problem solving

MS Office proficiency

Education

High School Diploma or GED

Bachelor's/Associates Degree preferred

Tools

Microsoft Office Suite

Job description

Job Overview:

The Account Manager (AM) focuses on identifying and developing new product opportunities within the existing customer base. This role involves prospecting, presenting programs, and meeting sales quotas.

Responsibilities/Essential Functions:

• The AM is expected to penetrate the current customer base and generate revenue through additional category adds - Uniforms, Workplace Supplies, Managed Restroom Services, First Aid and Direct Sales.
• The AM will also focus on securing contract renewals.
• Key responsibilities include documenting customer information, maintaining sales reports, and communicating product details to the service department.
• The AM is responsible for building and maintaining strong relationships with customers to drive sales and identify new opportunities.
• Drive a systematic sampling program that leads to proposal generation.
• As a direct report to the Sales Manager, this position will collaborate with the Sales and Operations teams to sell into the current customer base.

Knowledge/Skills/Abilities:

• Must be customer oriented and able to communicate effectively
• Ability to provide a high quality service within a fast-paced and physically challenging environment
• Goal driven and self-motivated to include problem solving skills
• Knowledgeable in Microsoft Office applications (including Outlook, Word, Excel, PowerPoint, Internet/Intranet)

Experience/Qualifications:

• High School Diploma or GED required; Bachelor's/Associates Degree preferred
• Prior experience in Route Sales and/or Business to Business (B2B) sales preferred

License Requirements/Certifications:

• Valid Driver's License required

Working Environment/Safety Requirements/Physical Requirements:

Safely lift and carry up to 30 lbs consistently

Compensation: The salary rate that Canadian Linen and Uniform Service reasonably expects to pay for this position ranges from $80,000-$85,000 per year depending on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include a bonus or commission.