Account Manager

Canadian Linen; Edmonton; On-site; CAD 50,000 - 80,000; Full time

Job summary

Canadian Linen in Edmonton is seeking an Account Manager to identify and develop new product opportunities within the existing customer base. The role focuses on prospecting, presenting programs, and meeting sales quotas to drive growth.

The AM will penetrate the current customer base, secure contract renewals, and collaborate with Sales/Operations to maximize opportunities across uniforms, workplace supplies, restroom services, and first aid.

Qualifications

• Customer-oriented with effective communication.
• Ability to provide high quality service in a fast-paced environment.
• Goal-driven and self-motivated with problem-solving skills.
• Proficient with Microsoft Office (Outlook, Word, Excel, PowerPoint).

Responsibilities

• Penetrate the current customer base and generate revenue through additional category adds (Uniforms, Workplace Supplies, Managed Restroom Services, First Aid, Direct Sales).
• Secure contract renewals.
• Document customer information, maintain sales reports, and communicate product details to the service department.
• Build and maintain strong customer relationships to drive sales and identify new opportunities.
• Drive a systematic sampling program that leads to proposal generation.
• Collaborate with Sales and Operations to sell into the current customer base.

Skills

Customer focus

Communication

Problem solving

MS Office

Education

High School Diploma

Bachelor’s/Associates preferred

Job description

Job Overview:

The Account Manager (AM) focuses on identifying and developing new product opportunities within the existing customer base. This role involves prospecting, presenting programs, and meeting sales quotas.

Responsibilities/Essential Functions:

• The AM is expected to penetrate the current customer base and generate revenue through additional category adds – Uniforms, Workplace Supplies, Managed Restroom Services, First Aid and Direct Sales.
• The AM will also focus on securing contract renewals.
• Key responsibilities include documenting customer information, maintaining sales reports, and communicating product details to the service department.
• The AM is responsible for building and maintaining strong relationships with customers to drive sales and identify new opportunities.
• Drive a systematic sampling program that leads to proposal generation.
• As a direct report to the Sales Manager, this position will collaborate with the Sales and Operations teams to sell into the current customer base.

Knowledge/Skills/Abilities:

• Must be customer oriented and able to communicate effectively
• Ability to provide a high quality service within a fast-paced and physically challenging environment
• Goal driven and self-motivated to include problem solving skills
• Knowledgeable in Microsoft Office applications (including Outlook, Word, Excel, PowerPoint, Internet/Intranet)

Experience/Qualifications:

• High School Diploma or GED required; Bachelor’s/Associates Degree preferred
• Prior experience in Route Sales and/or Business to Business (B2B) sales preferred

License Requirements/Certifications:

• Valid Driver's License required

Working Environment/Safety Requirements/Physical Requirements:

Safely lift and carry up to 30 lbs consistently