Account Manager

Canadian Linen; Calgary; Hybrid; CAD 65,000 - 90,000; Full time

Job summary

Canadian Linen is seeking an Account Manager to identify new product opportunities within the current customer base and to meet sales quotas through prospecting, presentations, and effective relationship management.

The role emphasizes expanding revenue across categories such as uniforms, workplace supplies, restroom services, first aid, and direct sales, while also renewing contracts and maintaining accurate customer records.

Qualifications

• Must be customer oriented and able to communicate effectively.
• Ability to provide a high quality service within a fast-paced and physically challenging environment.
• Goal driven and self-motivated to include problem solving skills.

Responsibilities

• Penetrate the current customer base and generate revenue through additional category adds – Uniforms, Workplace Supplies, Managed Restroom Services, First Aid and Direct Sales.
• Secure contract renewals.
• Document customer information, maintain sales reports, and communicate product details to the service department.
• Build and maintain strong relationships with customers to drive sales and identify new opportunities.
• Drive a systematic sampling program that leads to proposal generation.
• Collaborate with Sales and Operations teams to sell into the current customer base.

Skills

Customer focus

Effective communication

Problem solving

Self-motivated

Education

High School Diploma or GED

Bachelor’s/Associates Degree preferred

Tools

Microsoft Office

Job description

Job Overview:

The Account Manager (AM) focuses on identifying and developing new product opportunities within the existing customer base. This role involves prospecting, presenting programs, and meeting sales quotas.

Responsibilities/Essential Functions:

• The AM is expected to penetrate the current customer base and generate revenue through additional category adds – Uniforms, Workplace Supplies, Managed Restroom Services, First Aid and Direct Sales.
• The AM will also focus on securing contract renewals.
• Key responsibilities include documenting customer information, maintaining sales reports, and communicating product details to the service department.
• The AM is responsible for building and maintaining strong relationships with customers to drive sales and identify new opportunities.
• Drive a systematic sampling program that leads to proposal generation.
• As a direct report to the Sales Manager, this position will collaborate with the Sales and Operations teams to sell into the current customer base.

Knowledge/Skills/Abilities:

• Must be customer oriented and able to communicate effectively
• Ability to provide a high quality service within a fast-paced and physically challenging environment
• Goal driven and self-motivated to include problem solving skills
• Knowledgeable in Microsoft Office applications (including Outlook, Word, Excel, PowerPoint, Internet/Intranet)

Experience/Qualifications:

• High School Diploma or GED required; Bachelor’s/Associates Degree preferred
• Prior experience in Route Sales and/or Business to Business (B2B) sales preferred

License Requirements/Certifications:

• Valid Driver's License required

Working Environment/Safety Requirements/Physical Requirements:

Safely lift and carry up to 30 lbs consistently