Account Manager

IS2 Workforce Solutions; Richmond Hill; On-site; CAD 55,000 - 70,000; Full time

Benefits offered by this job

Paid time off

Career growth

Supportive team

Job summary

IS2 Workforce Solutions in Canada is seeking a motivated Account Manager / Inside Sales Associate to drive growth by building client relationships, educating clients on products, and identifying new opportunities. This role collaborates with Outside Sales and Operations to ensure a seamless customer experience, manage quotes and orders, and support multiple priorities in a fast-paced environment.

The ideal candidate thrives in sales, relationship-building, and technical product environments, and

Qualifications

• Excellent verbal and written communication.
• Strong ability to build rapport with diverse clients.
• Motivated, self-driven, results-oriented.
• French bilingualism is an asset.

Responsibilities

• Prospect for new clients and maintain strong relationships.
• Educate clients on products and specifications to guide choices.
• Identify opportunities for complementary products and solutions.
• Respond to customer questions and troubleshooting needs.
• Maintain accurate client information and sales activity in the CRM.
• Prepare quotes, estimates, proposals, and process orders.
• Follow up on quotes, updates, and order status.
• Collaborate with internal teams for a seamless experience.
• Develop knowledge of the product catalogue and offerings.
• Support special projects as required.

Skills

Communication

Rapport-building

Motivated

French asset

Organizational skills

Time-management

Team player

Analytical skills

Job description

We are looking for a motivated, detail-oriented Account Manager / Inside Sales Associate to join our clients team and play an important role in driving business growth.

This position works closely with both the Outside Sales and Operations teams to build client relationships, identify new opportunities, and deliver an excellent customer experience.

If you enjoy sales, relationship-building, problem-solving, and working in a fast-paced environment, this could be a great opportunity for you.

WHAT YOU'LL DO

• Prospect for new clients and build and maintain strong customer relationships
• Educate clients on products and specifications to help them select the right solutions
• Identify opportunities for complementary products and solutions
• Respond to customer questions, account inquiries, and troubleshooting needs
• Maintain accurate client information and sales activity in the CRM
• Prepare quotes, estimates, proposals, and process customer orders
• Follow up with clients regarding quotes, updates, and order status
• Work closely with internal teams to ensure a seamless customer experience
• Develop strong knowledge of the company's product catalogue
• Support special projects and other tasks as required

WHAT WE'RE LOOKING FOR

• Excellent verbal and written communication skills
• Strong ability to build rapport with a variety of clients
• Motivated, self-driven, and results-oriented
• Genuine interest in sales, business development, and technical products
• Strong organizational and time-management skills
• Ability to manage multiple priorities and deadlines
• Collaborative, solution-focused approach
• Strong analytical and problem-solving skills
• French bilingualism is an asset, but not required

WHAT WE OFFER

• Paid time off and company holidays
• Opportunities for career growth and advancement
• Collaborative and supportive team environment