Major Account Manager

A & A Consultants; Mascouche; Hybrid; CAD 80,000 - 100,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Hybrid work arrangement

Challenging growth environment

Job summary

A & A Consultants in Canada seeks an experienced Key Account Manager to oversee a portfolio of major accounts in the industrial sector, focusing on retention and growth. This role orchestrates management, retention, and development activities for established strategic accounts.

Working with Sales Management, you will consolidate existing business relationships, develop strategic account plans, and ensure profitability through negotiations and close collaboration with internal teams.

Qualifications

• Minimum of 5 to 7 years of relevant experience in major account management, ideally in an industrial context.
• Demonstrated track record in retaining and growing existing accounts.
• Superior negotiation, communication, and long-term business relationship building skills.
• Sharp strategic thinking and strong business analysis skills.
• Fluency in French and English, an asset depending on the scope of the client base served.
• Valid driver's license and availability for occasional travel.

Responsibilities

• Assume full accountability for managing a portfolio of major accounts within the industrial sector.
• Develop a deep understanding of each client's business challenges to identify growth opportunities (upselling and cross-selling).
• Develop, implement, and periodically review strategic account plans.
• Represent the organization as the primary point of contact with key decision-makers and build lasting relationships of trust.
• Collaborate with internal teams (operations, engineering, customer service) to guarantee high service levels.
• Lead negotiations related to the renewal of contractual agreements and ensure sustained profitability.
• Ensure rigorous accountability using performance indicators and periodic activity reports.

Skills

Key account management

Negotiation

Communication

Relationship building

Strategic thinking

Business analysis

Bilingual - French/English

Driver's license

Travel readiness

Job description

We are seeking an experienced Key Account Manager for a large company in the industrial sector. This individual will assume strategic responsibility for a portfolio of key accounts, with a mandate to ensure their sustainability, profitability, and growth.

Job Summary

Working with the Sales Management team, the successful candidate will orchestrate all management, retention, and development activities for a portfolio of established strategic accounts.

This role differs from a prospecting or new market development function: it focuses on consolidating existing business relationships and optimizing their long-term value.

Main Responsibilities

• Assume full accountability for managing a portfolio of major accounts within the industrial sector
• Develop a deep understanding of each client's specific business challenges to identify growth opportunities (upselling and cross-selling)
• Develop, implement, and periodically review strategic account plans
• Represent the organization as the primary point of contact with key decision-makers and build lasting relationships of trust
• Ensure close collaboration with internal teams (operations, engineering, customer service) to guarantee a high level of service optimal
• Lead negotiations related to the renewal of contractual agreements and ensure the sustained profitability of the accounts under their responsibility
• Ensure rigorous accountability using performance indicators and periodic activity reports

Desired Profile

• Minimum of 5 to 7 years of relevant experience in major account management, ideally acquired in an industrial context
• Demonstrated track record in a role focused on retaining and growing existing accounts
• Superior negotiation, communication, and long-term business relationship building skills
• Sharp strategic thinking and strong business analysis skills
• Fluency in French and English, an asset depending on the scope of the client base served
• Valid driver's license and availability for Occasional travel

What our client offers

• Competitive compensation with a performance-based variable component
• Comprehensive benefits package
• Hybrid work arrangement
• Stimulating business environment within a rapidly growing organization