Account Development Manager

The Pittsburgh Paints Company; Calgary; Hybrid; CAD 60,000 - 85,000; Full time

Job summary

The Pittsburgh Paints Company in Calgary, AB is seeking an Account Development Manager to grow new sales across assigned stores and expand existing business year over year.

This role is remote/on the road, based in and around the Calgary, AB area, with daily travel. You will use CRM to manage accounts, coordinate with store managers, and drive quotes to meet margin targets.

Qualifications

• High school diploma required.
• Three (3) years' experience with stellar customer service acuity.
• CRM software experience preferred while previous coatings experience is sought after.
• Daily travel within an assigned territory; must have valid driver's license.

Responsibilities

• Grow new sales through assigned Pittsburgh Paints Company stores.
• Grow existing business year-over-year and develop new accounts.
• Use CRM tool to run accounts, maintain logs and contact info, run reports.
• Collaborate with store managers to ensure customers' needs are met.
• Facilitate customer quotes to achieve margin targets according to pricing strategies.

Skills

CRM experience

Customer service

Education

High school diploma

Tools

CRM software

Job description

As an Account Development Manager, you will grow new sales through assigned Pittsburgh Paints Company stores, growing both existing business year-over-year, and developing new accounts.

You will work remotely/on the road based in and around the Calgary, AB area.

Key Responsibilities

• Ensure outstanding customer service is provided to existing customer account by keeping up to date with current promotions, new products, and with current customer service practices to find opportunities for growth.
• Develop account planning strategies, sales opportunities, and understand existing business and the segments they serve.
• Use Customer Relationship Management (CRM) tool to run accounts, maintain call logs and contact info, run reports.
• Collaborate with store managers and employees to ensure customers' needs are met.
• Facilitate customer quotes to achieve margin targets according to pricing strategies.

Qualifications

• High school diploma required.
• Three (3) years' experience with stellar customer service acuity.
• CRM software experience preferred while previous coatings experience is sought after.
• Daily travel within an assigned territory; must have valid driver's license.