Account Development Manager

The Pittsburgh Paints Company; City of Moncton; Hybrid; CAD 60,000 - 75,000; Full time

Job summary

The Pittsburgh Paints Company seeks an Account Development Manager to grow sales through assigned stores in the Moncton area, focusing on existing business and developing new accounts. This role combines remote work with on-the-road activity in and around Moncton, NB.

You will provide outstanding customer service, develop account plans, use CRM to manage accounts and reports, collaborate with store managers, and prepare quotes to meet margin targets.

Qualifications

• High school diploma required.
• Three years' experience with stellar customer service acuity.
• CRM software experience preferred; coatings experience is a plus.
• Daily travel within an assigned territory; valid driver's license required.

Responsibilities

• Provide outstanding customer service to existing accounts and identify growth opportunities.
• Develop account planning strategies and understand current business and segments.
• Use CRM to manage accounts, maintain logs and contact information, and run reports.
• Collaborate with store managers to meet customer needs.
• Prepare quotes to achieve margin targets according to pricing strategies.

Skills

Customer service

Account planning

CRM usage

Education

High school diploma

Tools

CRM software

Job description

As an Account Development Manager, you will grow new sales through assigned Pittsburgh Paints Company stores, growing both existing business year-over-year, and developing new accounts.

You will work remotely/on the road based in and around the Moncton, NB area.

Key Responsibilities:

• Ensure outstanding customer service is provided to existing customer account by keeping up to date with current promotions, new products, and with current customer service practices to find opportunities for growth.
• Develop account planning strategies, sales opportunities, and understand existing business and the segments they serve.
• Use Customer Relationship Management (CRM) tool to run accounts, maintain call logs and contact info, run reports.
• Collaborate with store managers and employees to ensure customers' needs are met.
• Facilitate customer quotes to achieve margin targets according to pricing strategies.

Qualifications:

• High school diploma required.
• Three (3) years' experience with stellar customer service acuity.
• CRM software experience preferred while previous coatings experience is sought after.
• Daily travel within an assigned territory; must have valid driver's license.

Applicants must be authorized to work in Canada without employment-based visa sponsorship (now or in the future). This includes WP, LMIA, TFWP, IMP, PGWP, CUSMA, GTS, OWP, BOWP, SOWP or any other employment-based visas.

PPC Participates in a Fixed and Variable Rate (FAVR) program. With FAVR, you drive your own car and receive tax-free reimbursements that cover both fixed costs (like insurance) and variable costs (like gas), giving you more choice and equity in your vehicle.

By applying to this job and providing your mobile number, you are consenting to receive text messages for recruitment-related purposes, such as scheduling or application updates. You will have the ability to opt out of upon receipt. Message and data rates may apply. Message frequency varies.