13359 - Senior Facilities Manager

S.U.C.C.E.S.S.; Vancouver; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Senior Facilities Manager to lead the management of facilities and assets. This role involves ensuring the efficient operation of the Pender Head Office and other sites, overseeing maintenance, vendor management, and compliance with safety regulations. The ideal candidate will have a strong background in facility management, excellent communication skills, and the ability to work collaboratively with diverse teams. Join a purpose-driven organization that values community contributions and offers a supportive work environment with competitive benefits. This is a fantastic opportunity to make a meaningful impact in a dynamic setting.

Benefits

Paid time off 'monthly wellness days'

Additional agency holidays

4 weeks annual vacation

Company-funded pension (GRRSP)

Extended health & dental plan

Employee & family assistance programs

Access to wellness programs

Qualifications

• 5+ years of property or facility management experience required.
• Knowledge of building systems and maintenance practices is essential.

Responsibilities

• Oversees and manages the operation and maintenance of facilities.
• Develops and implements strategic operational plans for facility management.
• Manages vendor relationships and ensures compliance with regulations.

Skills

Verbal and written communication skills

Interpersonal skills

Project management

Attention to detail

Ability to work under pressure

Education

Bachelor’s degree in Engineering or Business Administration

Certificate in Facility Management

Tools

Facility management software (e.g., Yardi)

MS Office

Job description

At S.U.C.C.E.S.S., you will be able to grow and develop alongside a diverse team of professionals and enjoy great benefits and perks. Experience what it is like to join a purpose-driven organization and make meaningful contributions to our community. Explore our amazing new opportunities.

Division: Community Real Estate and Asset Management

Program: Community Real Estate and Asset Management

Employment Type: Permanent Full-Time (35 hours per week)

Number of Positions: 1

Job Summary:

The Senior Facilities Manager provides overall leadership and coordination to the Agency’s facilities and assets to ensure comprehensive management of the Pender Head Office and support to other physical sites that S.U.C.C.E.S.S. operates across the entire housing portfolio. The Senior Facilities Manager works in collaboration with the leadership team to ensure strong preventative and corrective maintenance for buildings, grounds, and equipment, including but not limited to capital asset planning, capital asset replacement, repair, maintenance, project, vendor and insurance management. The Senior Facilities Manager’s responsibilities encompass a wide range of tasks related to facility management, maintenance, safety, and efficiency.

Reports to: Director of Community Real Estate and Asset Management

Key Duties and Responsibilities:

• Oversees and manages the overall operation and maintenance of the organization’s facilities, including buildings, grounds, and equipment.
• Develops and implements strategic operational plans for facility management in alignment with organizational objectives.
• Coordinates and supervises all activities related to facility maintenance, repairs, and renovations.
• Manages vendor relationships and contracts for facilities services including janitorial and security access services at Pender Head Office to ensure safety, cost-effectiveness and quality of work.
• Ensures compliance with health and safety and environmental regulations and standards.
• Ensures and/or supports compliance with internal safety management system, including but not limited to monthly inspections, Emergency Response Manuals, and health & safety related risk assessments.
• Develops and maintains emergency response plans and procedures for facilities-related incidents including liaison with the safety monitoring vendor at Pender Head Office.
• Develops and implements preventive maintenance programs to ensure the optimal functioning of facilities and equipment.
• Manages facilities budgets and expenses, tracks expenditures, and identifies cost-saving opportunities.
• Reviews drawings and participates in meetings at various stages to ensure they accurately reflect design intent, meet project requirements, and comply with relevant standards, codes, and regulations.
• Plans and executes facilities projects, including space planning, office moves, and renovations.
• Manages employees under their direct report, including performance management, training, coaching, mentoring, and providing professional development opportunities for staff.
• Manages recruitment and selection and orientation/onboarding of employees under their direct report and supports other recruitment procedures for staff in the Facilities Department.
• Collaborates with other departments to support their facility-related needs and requirements.
• Collaborates with Landlords, Strata Councils, and other stakeholders to ensure the best interest of the organization is maintained.
• Prepares regular reports and updates on facility operations and performance for management.
• Leads and negotiates all leases and renewals with landlords, including rental rates and escalations, and standard legal lease terms.
• Monitors insurance portfolio to ensure insurance coverages are adequate for applicable sites, operations, and entities.
• Performs other related duties as assigned by the Director of Community Real Estate and Asset Management.

Education, Training and Experience:

• Bachelor’s degree in Engineering, Business Administration, or equivalent technical experience with a particular focus in real estate, construction management and/or building contract management.
• Certificate in Facility Management is considered as an asset.
• 5+ years of property or facility management experience.
• Experience supervising, coordinating, directing, and reviewing the activities of diverse contractors.
• Knowledge of building systems, maintenance practices, capital planning methodology, project management, and regulatory requirements.
• Knowledge of facility management software and tools such as Yardi are considered as an asset.

Job Skills and Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal skills with the ability to work collaboratively as a member of a team and to establish and maintain effective working relationships with coworkers and external stakeholders.
• Ability to present information and facility solutions to senior leadership.
• Ability to work in a fast-paced environment, work under pressure, and meet deadlines.
• Ability to prioritize tasks and manage multiple projects simultaneously.
• Excellent attention to detail and accuracy.
• Excellent technical skills in MS Office and web-based applications.

Additional Information:

• Criminal Record Check required.
• Able to work on weekends and evenings as required.
• Able to travel to different locations within Greater Vancouver or certain remote locations where S.U.C.C.E.S.S. operates.
• This position is fully onsite.

About S.U.C.C.E.S.S.:

S.U.C.C.E.S.S. is a multicultural social services agency and registered charity located on the unceded Coast Salish lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations. S.U.C.C.E.S.S. has been helping Canadians and newcomers to achieve their full potential on their Canadian journey since 1973. We are one of the largest social service agencies in Canada, with offices in BC, Ontario and internationally/abroad. We offer programs and services in the areas of immigration, newcomer settlement, English-language training, employment and entrepreneurship, family, youth and seniors programming, health education, community development, affordable housing and seniors care.

At S.U.C.C.E.S.S., we take care of our communities and our people!

Our staff is the source of our success and we make it a priority to ensure work-life balance for our staff. We offer a range competitive and comprehensive benefit packages to ensure the well-being our staff. Subject to the type of employment, benefit packages may include:

• paid time off ‘monthly wellness days’ (up to 12 days per year)
• additional agency holidays (2 additional statutory holidays)
• 4 weeks annual vacation (starting) and up to 7 weeks (maximum)
• company-funded pension (GRRSP)
• extended health & dental plan
• employee & family assistance programs
• access to wellness programs (such as subscription to Headspace), and more.

S.U.C.C.E.S.S. is an equal opportunity employer. We are dedicated to building an inclusive environment that embraces diversity of thought, backgrounds and experiences. We are committed to the equitable treatment of all individuals and will continue to embed diversity and inclusion principles within our policies, procedures, services, and activities.

Interested candidates please apply by 11:59pm April 21, 2025 at https://successbc.bamboohr.com/careers/750?source=aWQ9MzM%3D

While we appreciate all applications, only those selected for an interview will be contacted.