Manager, Facilities Operations

Capilano University; North Vancouver; On-site; CAD 92,000 - 122,000; Full time

Job summary

Join a forward-thinking university as a Manager of Facilities Operations, where you will play a vital role in ensuring safe and well-maintained campus environments. This dynamic position involves leading a dedicated team, managing maintenance operations, and fostering collaboration among stakeholders. With exciting expansion projects underway, you will contribute to creating inspiring spaces for students and staff. If you are passionate about facilities management and eager to make a difference in a vibrant educational setting, this opportunity is perfect for you.

Benefits

Defined pension plan

Employer paid benefit premiums

Career progression opportunities

Dynamic work environment

Qualifications

• 5+ years of progressive experience in facilities management.
• Bachelor’s degree in relevant fields required.

Responsibilities

• Oversee day-to-day operations and maintenance of campus facilities.
• Lead the Facilities Services team to ensure effective operations.

Skills

Facilities Management

Customer Service

Project Management

Leadership

Budget Management

Education

Bachelor’s Degree in Public Administration

Facilities Management Certificate

Job description

Join to apply for the Manager, Facilities Operations role at Capilano University

Join to apply for the Manager, Facilities Operations role at Capilano University

This range is provided by Capilano University. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

CA$92,000.00/yr - CA$122,000.00/yr

Working with us

At Capilano University, learners are our focus. Guided by the goals outlined in Envisioning and Illuminating 2030, employees play an essential role in creating an exceptional learning experience for and with learners and are central to a thriving campus community. Together, we are inspired by imagination and Capilano University is one of the leading teaching-focused universities in British Columbia and one of BC’s Top Employers. Grounded by our sense of purpose, we offer a meaningful, friendly, and dynamic work environment.

The Facilities & Campus Planning teams are the boots on the ground ensuring our spaces are safe, clean, and well equipped to maintain our diverse student community and employee workforce. We operate in an ever-changing growth mode, meaning we have numerous expansion and upgrade projects on the go at any given time! Working within our FCP teams you’ll be exposed to endless opportunities that encourage collaboration and fuel innovation. Not only are we transitioning our North Vancouver location from a commuter campus to a 24/7 campus, but we’re also opening a state-of-the-art campus in Squamish. In addition to academic buildings, these projects boast new residential accommodations, dining spaces, health & wellness amenities, as well as social spaces where gatherings and celebrations will be held. Are you ready to build a career in making a difference? Join us in shaping the future of our campuses and creating spaces that inspire community engagement.

About the Role

With general guidance from the Director, Facilities Services, the Manager, Facilities Operations is independently responsible for the planning, scheduling and delivery of day-to-day operations and maintenance of the campus facilities. The successful incumbent will foster strong collaborative relationships with a variety of internal and external stakeholders and continually monitor for process improvements.

Heavily centered on customer service, this position is responsible to ensure the university’s buildings and grounds are well maintained, are safe and comfortable places to learn and work, and provide an appealing first impressions.

Campus and Facilities Operations

• Provide leadership and direction to the Facilities Services team to ensure effective and efficient operations and maintenance of the buildings and well-maintained campus grounds.
• Ensure services provided are appropriate, integrated, and of high quality.
• Identify and implement strategies to reduce overall ongoing operating costs without impacting quality of service.
• Routinely conducts building inspections to check on quality of workmanship, materials, and equipment including review to adherence to Occupational Health & Safety requirements; monitor ongoing maintenance activity to ensure service requests are appropriately executed and expected outcomes are achieved.
• Develop and administer a range of facilities services contracts (i.e. janitorial, confidential waste) ensuring service standards are based on industry standards, have measurable guidelines, are within budgetary resources and that the quality and performance standards are met.
• Review service contracts for operational efficiencies and opportunities for improvement including potential cost savings.
• Provide immediate and effective responses to major building system failures, life safety events, damage to property, or other unsafe building and grounds conditions that may occur periodically.
• Plan and develop protocols, and complete regular reviews with a focus on ensuring that risks are mitigated and that campuses remain open and operational as scheduled with no disruption.
• Communicate with local authorities (e.g. District of North Vancouver Utilities, Engineering and Fire Departments) on compliance issues and matters concerning facilities and systems that connect with District facilities and systems (e.g. water mains).

People Management

• Manage and provide leadership to staff by coaching, guiding, and modeling key behaviors/strategies, encouraging dialogue and providing guidance and advice to facilitate resolutions to work issues. Mentor team members to define shared and individual goals, meet target dates and ensure alignment of team goals.
• Develop a team structure that fosters an approach of collaboration and collective problem solving to assure the best possible customer service outcomes and models.
• In consultation with Human Resources, administer the collective agreement in relation to staff, including hiring, discipline as applicable, authorizing overtime, leaves, and other similar requests and representing management, where required, in the grievance process.
• Attract and retain staff by developing and implementing recruitment and selection strategies, providing training to staff, and ensuring a stimulating work environment. Monitor and assess performance and employ engagement strategies such as coaching and mentoring as appropriate to enhance performance.

Administration

• Develop and implement strategic and operational plans and budgets, in consultation with the Director, Facilities for areas of responsibility and participate in the preparation of the Department’s strategic and operational plan including providing input to energy conservation and capital renewal plans identifying required system and equipment upgrades.
• Participate in developing, establishing, and administering departmental policies and procedures.
• Represent the Department and/or the University on various committees on behalf of the Director (i.e. Joint Occupational Health & Safety Committee).
• Maintain currency in areas of responsibility by monitoring relevant publications, attending seminars and training sessions, maintaining professional certification, participating in conferences and professional organizations.
• Assume the duties of other management positions in the Facilities Services department as and when required.

Experience, Competencies & Qualifications

• Completion of a Bachelor’s Degree in Public Administration, Business Management, Engineering, Facilities Management, or equivalent.
• Five or more years of recent progressive experience in facilities management including the direction of trades and/or construction personnel.
• Completion of a facilities management certificate or equivalent (APPA, BOMA, IFMA, LEED) desirable.

The typical salary range for this role falls between $92,139 – $122,852 per annum, commensurate with experience, education, and internal equity, with future opportunities for performance-based pay and career progression.

Additionally, we offer a comprehensive total rewards package, including a defined pension plan, employer paid benefit premiums, and more.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Higher Education

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