A prominent service delivery company in São Paulo is looking for a Service Delivery Expert to manage customer service systems and tools. The role involves collaboration with the Tools Operations Lead, overseeing daily maintenance, and ensuring system stability and availability. Ideal candidates will be driven and ready to optimize customer service operations. This position offers the opportunity to directly impact service delivery in a dynamic environment.
Responsabilités
Manage, optimize, and maintain customer service systems and related tools.
Collaborate with the Tools Operations Lead.
Oversee daily maintenance, configuration, and version updates of customer service systems.
Description du poste
Service Delivery Expert
São Paulo, Brasil
Job Opportunity: Service Delivery Expert. We are seeking a driven Service Delivery Expert to collaborate with our Tools Operations Lead in managing, optimizing, and maintaining customer service systems and related tools.
System Governance: Oversee daily maintenance, configuration, and version updates of customer service systems to ensure stable operations and high availability.
Manage, optimize, and maintain customer service systems and related tools.
Collaborate with the Tools Operations Lead.
Oversee daily maintenance, configuration, and version updates of customer service systems.
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.