Gestao De Pessoas jobs in United States

Join us as a Team Leader at H&R Block. We believe in the power of people helping people and strive to continuously improve our business through innovation, client experience, and sustainable growth. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.

• Lead a customer‑centric team of associates and accelerate their seasonal tax business by managing a single H&R Block tax office.
• Act as the front‑line manager: provide leadership, development, and oversight of tax office associates, ensuring an outstanding client experience and achievement of office growth objectives.
• Partner with the District General Manager to create and implement office‑level growth plans, including local partnerships and community involvement.
• Recruit, interview, and onboard tax office associate candidates.
• Serve as the point of contact for onsite escalated client concerns and resolve scheduling conflicts.
• Lead daily activities to ensure work is completed on time, with quality standards and overall goals met.
• Build an engaging team environment through training, coaching, and recognition of associate contributions.
• Lead daily team meetings and communicate essential information.
• Create associate work schedules, manage accurate timekeeping, and oversee overtime.
• Prepare tax returns as required and conduct timely performance reviews.
• Partner with the Associate Relations Center to resolve associate issues and address performance concerns.

• 2+ years as a Tax Professional.
• Multi‑unit people management experience in retail, restaurant, banking, or related industry.
• Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course.
• High school diploma or equivalent (or higher).
• Demonstrated ability to work independently with minimal supervision.
• Passionate, determined, and resilient with a customer‑centric mindset.
• Flexible work schedule and adaptability to business needs.
• Computer proficient with MS Office.
• Annual completion of continuing education and compliance with IRS and applicable state requirements (if preparing tax returns).

• Experience in customer service, shift leadership, or similar supervisory role.
• Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course.

Our benefit offerings support health, well‑being, and financial wellness.

• Employee Assistance Program with Health Advocate.
• Wellbeing program, BetterYou.
• Neurodiversity and caregiver support available.
• Various discounts on everyday items and services.
• Medical Coverage, 401(k) Retirement Savings Plan, and Employee Stock Purchase Plan (with additional eligibility requirements).

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

If you look to make an impact, H&R Block is the place for you. Enrollment or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment does not guarantee employment.