Vendor Consultant, Paid Selling Partner Services

Amazon Inc.; Brasil; Teletrabalho; BRL 180 000 - 280 000; Tempo integral

Resumo da oferta

Amazon.com is seeking an Account Consultant - Vendor Consultant in Brazil to shape and deliver strategy for managing Amazon Vendors. You will interface with Retail and Vendor Consultant Program teams, oversee vendor business with Amazon, and optimize product lines for major manufacturers on Amazon.br.

You will work across merchandising, buying, catalog management, inventory, finance, operations, and marketing to drive vendor performance and customer experience.

Qualificações

• Speak, write, and read fluently in Portuguese.
• Experience in Account Management, Sales, Vendor Management, Business Development, E-Commerce, Retail, Consulting, B2B, Sales Operations.
• Experience with written and verbal communication and presentation.
• Experience in fast-paced and ambiguous environment.
• Experience handling multiple projects simultaneously.
• Advanced English.

Responsabilidades

• Manage the vendor relationships and champion vendors' needs within Amazon.
• Partner with Retail Category Team and manage vendor relationships to drive performance.
• Build communication channels and set expectations; develop growth plans for vendors.
• Develop and execute strategic account plans delivering key opportunities and KPIs for vendors and Amazon.
• Coordinate with internal teams/vendors to improve operational aspects and vendor experience.
• Conduct deep-dive analyses on issues and publish data-driven recommendations.
• Provide thought leadership on planning, roadmaps and execution.
• Establish long-term partnerships with key vendors.
• Support launches of new programs, categories and features.
• Conduct regular WBR/MBR with vendors to highlight performance and action plans.

Conhecimentos

Portuguese fluency

Advanced English

Account Management

Sales

Vendor Management

Business Development

E-Commerce

Retail

Consulting

B2B

Sales Operations

Formação académica

MBA/PGDM

Descrição da oferta de emprego

Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.

About the Role

Account Consultant- Vendor Consultant

As a Vendor Consultant as part of Paid Selling Partner Services (PSPS) Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon Vendors.

PSPS team is looking for a bright, customer centric, driven, and creative candidate to join our team. You will interface internally with leaders from our Retail and Vendor Consultant Program(VCP) teams and will be responsible for all aspects of the Brazil vendor’s business with Amazon. You will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon.com.

You will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, Catalog management, inventory management, finance, operations, and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on the strategic and operational aspects of managing the customer relationships with our vendors.

You will conceive, create, and analyze a wide range of marketing and site merchandising efforts, to include marketing campaigns to grow the vendor’s traffic, brand awareness, customer conversion, and revenue on Amazon. Also you will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor’s business. In addition, you are expected to proactively identify areas for growing Vendor’s business by developing strategies.

Key job responsibilities

• Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience for buying consumers
• Partnering with the Retail Category Team and managing the vendor relationship by championing the vendor’s needs at Amazon
• Build communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors
• Build and execute on a strategic account plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon
• Work with internal Amazon teams/vendors to improve operational aspects of their business in providing a great consumer experience
• Conduct deep dive analysis on the handled issues for the vendors and publish recommendations and action plans based on data to improve vendor experience
• Provide thought leadership around planning, roadmaps and execution
• Establish long term partnerships with key vendor partners for the group of vendors handled
• Support the launches of new programs, categories and features
• Conduct regular WBR, MBRs with the vendors highlight business metric performance and building action plans

Basic Qualifications

- Speak, write, and read fluently in Portuguese
- Experience in Account Management, Sales, Vendor Management, Business Development, E-Commerce, Retail, Consulting, Business-to-Business (B2B), Sales Operations or Shared Service Operations
- Experience with written and verbal communication and presentation
- Experience working in a fast-paced and ambiguous environment
- Experience handling multiple projects simultaneously
- Exposure to retail buying, retail planning & allocation, product/project management, marketing or e-commerce
- Proven analytical skills and demonstrated ability to manage the business “by the numbers”
- Demonstrated active listening skills, highly consultative and solutions-oriented
- Ability to develop original ideas, approaches, and solutions to typical, unusual or difficult situations or problems
- Ability to work in teams and ultimately focus on delivering results with high standards
- Advanced English

Preferred Qualifications

- MBA/PGDM qualification

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.