Vendor Performance PM, Integrated Business Planning

Amazon; São Paulo; Presencial; BRL 180 000 - 340 000; Tempo integral

Resumo da oferta

Amazon.com.br is seeking a smart and driven Program Manager to join our Integrated Business Planning team in São Paulo. The Program Manager will be responsible for improvements in Vendor Experience on inbound processes, improving interactions with Amazon systems and launching important projects to improve vendors delivery performance and reduce inbound defects.

You will also oversee outsourcing activities to shared service centers, enhancing business efficiency and automating repetitive tasks.

Qualificações

• Experience in program or project management.
• Experience leading process improvements.
• Knowledge of general AI tools.

Responsabilidades

• Improve Vendor Performance metrics for Brazil marketplace and inbound processes.
• Adopt scalable tech tools and processes to boost inbound efficiency.
• Reduce inbound defects on Vendor Delivery and align with cross-team governance.

Conhecimentos

Program management

Process improvements

Knowledge of AI tools

Formação académica

Master's degree or MBA in business/operations

Descrição da oferta de emprego

Description

Amazon.com.br is looking for a smart and driven Program Manager to join our Integrated Business Planning team. The Program Manager will be responsible for improvements in Vendor Experience on inbound processes, improving interactions with Amazon systems and launching important projects to improve vendors delivery performance and reduce inbound defects. The Program Manager will also be responsible for outsourcing activities to shared service centers, improving business efficiency and automating repetitive tasks. The right candidate thrives in a high-energy environment where tactical and strategic activities are expected to be driven in parallel.

Key job responsibilities

• Improving overall Vendor Performance in key metrics for Brazil marketplace;
• Adopt Tech tools and scalable process to improve inbound efficiency;
• Reduce inbound defects on Vendor Delivery;
• Benchmark other Amazon marketplaces for new systems and tools;
• Outsourcing activities to shared service centers;
• Design and enforce the governance framework, including Flash Reports, Monthly Business Reviews (MBR), and standardized role and responsabilities (RACI) matrix with cross-team accountability
• Develop analysis of key business metrics, with emphasis on developing and executing recommendations for improvements;

Basic Qualifications

• Experience in program or project management

Preferred Qualifications

• Experience leading process improvements
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
• Knowledge of general AI tools

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company

Amazon Servicos de Varejo do Brasil Ltda.

Job ID: A10439224