Territory Delivery Manager (Industrial Automation Mexico & Cam)

Schneider Electric; Brasília; On-site; BRL 120,000 - 180,000; Full time

Job summary

Schneider Electric is seeking a Territory Delivery Manager to oversee the commercial performance and customer satisfaction of our project and service deliveries in the Brazil region. You will act as the primary Sales contact for pursuits and business development, and partner with the IA Commercial VP to drive revenue, GM, and cash while enabling growth strategy.

You will lead project managers and engineering/service leaders to ensure consistent delivery and value realization.

Responsibilities

• Responsible for the commercial performance in the delivery of our projects and services
• Responsible for customer satisfaction with our delivery of projects and services
• Primary point of contact for Sales for pursuits and business development
• Become Delivery partner to IA Commercial VP driving Revenue, GM, and cash thus allowing IA Commercial VP to focus on growth strategy
• Lead PROJECT MANAGERs as well as Engineering and Service leaders to perform the above goal
• Leverage functional support to meet business needs
• Participate in Regional meetings and adopt the best practices informed.
• Responsible for conducting Project Review meetings in the third week of the month, registering project status and actions in SGV tools.
• Responsible for communicating relevant announcement, news, goals, etc to his team members.

Job description

Territory Delivery Manager Key Responsibilities

• Responsible for the commercial performance in the delivery of our projects and services
• Responsible for customer satisfaction with our delivery of projects and services
• Primary point of contact for Sales for pursuits and business development
• Become Delivery partner to IA Commercial VP driving Revenue, GM, and cash thus allowing IA Commercial VP to focus on growth strategy
• Lead PROJECT MANAGERs as well as Engineering and Service leaders to perform the above goal
• Leverage functional support to meet business needs
• Participate in Regional meetings and adopt the best practices informed.
• Responsible for conducting Project Review meetings in the third week of the month, registering project status and actions in SGV tools.
• Responsible for communicating relevant announcement, news, goals, etc to his team members.

Territory Delivery Manager – Value Proposition

• Experts in project and service management processes, comfortable with financial terms and tools, and generally knowledgeable of technical solutions and tools
• Execute their portfolio of projects and services in a predictable manner with regards to revenue, GM, and cash with high levels of customer satisfaction
• Enable the organization to profitably scale and handle broader, more complex projects and services
• Use prior knowledge of the project and service execution process to structure winnable deals working with Sales
• Often lead the proposal efforts for new opportunities applying lessons learned and newly improved practices to enable more competitive offers
• Ensures competitive, “best cost” development working with PROJECT MANAGERS and Engineering Leader or Service Leader on opportunity that balances execution plan and risk with cost
• Facilitates discussions with Sales to determine Delivery value, and builds project/services teams that capitalize on value recognized by customer
• Ensure PROJECT MANAGERS performance is consistent by understanding the strengths and development needs of each individual, and coaching team to put people in the right roles for success

Territory Delivery Manager must be able to understand and perform the activities based on our Process and Procedures, following our Governance and Cadence process as well the associated tools:

• SGV & SAP
• Manage projects using this tool
• Risks, Opportunities, Contingency, Issues, Change Orders
• Financial accurate Forecasts
• Revenue, GM, and Cash
• Billing plans
• Resource Planning Tools or RMT (input from Engineering Leaders, Service Leaders, Project Managers). Take proper actions on time and manner.
• Proposals Support: Provide Execution Plans, Labor estimation, Risk Assessments as well as Scope of Work analysis for Third-Party service providers (working with Project Purchasing)
• Financial Reviews: Analyze the PACK reports in advance and present to Regional Delivery Director every month, explaining gaps and actions.
• Promote the use of Knowledge Management to reuse engineering
• Skills Management: Prepare annual Training Plans based on skills gap analysis. Assure that Engineering Leaders and Service Leaders also prepare the Training plan for their teams.
• Development/review of individual career path

Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

• €40 billion global revenue
• +9% organic growth
• 150 000+ employees in 100+ countries

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best.

We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values.

We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value.

Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders.

It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.